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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Duplicate accounts created through Telus/Gmail migration

  • 2 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu ranson1

ranson1
ranson1
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As the subject line popped up before I typed it I assume this is a familiar issue.

I now have duplicate accounts which I cannot edit because (in server settings) I get An account with this name already exists. Please enter a different account name I also get the pop-up (below) for my pop account password every time I log-in - which I cancel.

Could you point me in the direction where this must have been answered previously. Thanks.

As the subject line popped up before I typed it I assume this is a familiar issue. I now have duplicate accounts which I cannot edit because (in server settings) I get ''An account with this name already exists. Please enter a different account name'' I also get the pop-up (below) for my pop account password every time I log-in - which I cancel. Could you point me in the direction where this must have been answered previously. Thanks.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

just change the name of the account the cursor is blinking in. Then you can do what you want.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

just change the name of the account the cursor is blinking in. Then you can do what you want.

ranson1
ranson1 Umnikazi wombuzo
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Thanks Matt. I've been fretting over this for months. Which I'd realized it was that easy.