Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to play google classroom videos on firefox

  • 2 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

panyamnikil
panyamnikil
more options

When I play a google classroom video, the video is stuck on the loading screen. I looked this up and turns out it has to do with some cookies clearing or something. https://support.google.com/edu/classroom/thread/42787017?hl=en This is a link to the thread but it is for chrome. Can anyone help me with resolving this?

P.S. I tried opening the videos on Edge and they load and play right away.

When I play a google classroom video, the video is stuck on the loading screen. I looked this up and turns out it has to do with some cookies clearing or something. https://support.google.com/edu/classroom/thread/42787017?hl=en This is a link to the thread but it is for chrome. Can anyone help me with resolving this? P.S. I tried opening the videos on Edge and they load and play right away.

All Replies (2)

panyamnikil
panyamnikil Umnikazi wombuzo
more options

Note: I am new to firefox, literally downloaded it less than an hour ago. So that means I am on the latest version.

FredMcD
FredMcD
more options

Hello, and welcome to the Firefox family.


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}