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All extensions stop working

  • 4 uphendule
  • 1 inale nkinga
  • 28 views
  • Igcine ukuphendulwa ngu FredMcD

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I've been having an issue over the past month or so where all my extensions stop working. I can't see any cause, and I usually don't even notice until I try to use one of the extensions. They work again if I restart firefox, or if I disable and re-enable the extensions one by one. It seems to happen every couple of days. Any ideas what could be causing this?

Isisombululo esikhethiwe

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

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Isisombululo Esikhethiwe

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

Helpful?

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Thank you! I'll try this and let you know if it's still happening.

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It's been a couple weeks and I haven't experienced this issue again. Your solution worked!

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Glad to help. Safe Surfing.

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