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Version 78.4.0 -- incompatibility with gmail

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When trying to create a new email account the following problem was encountered.

Step 1: create a new gmail account at Google. Step 2: verify the new account works via the web interface Step 3: log out and log back in to that account via the web to verify login credentials Step 3: create a new Thunderbird account using that same new email address

See the video below for the problem. I hope there is a work-around or a solution. This problem appears in both new accounts and existing accounts where the password has recently been changed.

https://drive.google.com/file/d/1ULnZJ2jR5GY0m2WH7xUHPE1l-b4d7tnN/view?usp=sharing

When trying to create a new email account the following problem was encountered. Step 1: create a new gmail account at Google. Step 2: verify the new account works via the web interface Step 3: log out and log back in to that account via the web to verify login credentials Step 3: create a new Thunderbird account using that same new email address See the video below for the problem. I hope there is a work-around or a solution. This problem appears in both new accounts and existing accounts where the password has recently been changed. https://drive.google.com/file/d/1ULnZJ2jR5GY0m2WH7xUHPE1l-b4d7tnN/view?usp=sharing

Isisombululo esikhethiwe

This typically happens if cookies are not allowed in TB Options/Privacy & Security. Allow cookies for at least *.google.com.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (4)

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Isisombululo Esikhethiwe

This typically happens if cookies are not allowed in TB Options/Privacy & Security. Allow cookies for at least *.google.com.

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sfhowes, hello ! It seems I have the same problem than Carswellb58. So i would follow your advice.... Could you tell me what is "TB" in your answer ? Thank you !! Christine

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TB stands for Thunderbird. I had set Thunderbird not to accept cookies. Once I took sfhowes' advice and adjusted that, my problem was eliminated. I was extremely grateful for the excellent advice.

I hope this fixes your problem, too.

  John
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With TB 78.4.0 and windows 10, impossible to login to imap.gmail.com or smtp.gmail.com, be it normal password or Oauth2. This worked yesterday (though with an older version of TB)

I checked and cookies are accepted for all in TB. No clue what to do to changed that. I suddenly lost my ability to check my e-mails with TB68, I upgraded to the latest version just in case, and still not working.

I can still access my e-mails from the webmail, as well as TB 68 on my Ubuntu 16.04LTS