Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Receiving messages through Outlook but not in Thunderbird.

  • 3 uphendule
  • 1 inale nkinga
  • 13 views
  • Igcine ukuphendulwa ngu Clyde

Clyde
Clyde
more options

I have been using Thunderbird for several years but in the last 2 days I am not able to access my messages. When I check webmail they are in the inbox. When I check with Outlook they are brought into the Outlook inbox as they should be.

I am using the same configurations I have always used, I checked, and Thunderbird says it is connected to the server but it does nothing until the connection times out.

One other thing. This very important because these accounts are for a small municipality and we are not able to get any mail.

Thanks in advance for any help, Clyde

I have been using Thunderbird for several years but in the last 2 days I am not able to access my messages. When I check webmail they are in the inbox. When I check with Outlook they are brought into the Outlook inbox as they should be. I am using the same configurations I have always used, I checked, and Thunderbird says it is connected to the server but it does nothing until the connection times out. One other thing. This very important because these accounts are for a small municipality and we are not able to get any mail. Thanks in advance for any help, Clyde
Ama-screenshot ananyekiwe

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Does this error coincide with an upgrade to version 78*?

Clyde
Clyde Umnikazi wombuzo
more options

I thought perhaps it did but I just installed Thunderbird on a new computer with the same domain address as well as the same configurations and it works just fine so I would have to say no at this point.

Clyde
Clyde Umnikazi wombuzo
more options

I deleted the accounts that were not receiving messages and created new accounts, using the same configuration and everything works just as it should.

I really would like to find out what caused this and how to fix it.

Clyde