Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Parsing error

  • 4 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu philipp

more options

Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15:

I can’t even get to the browser homepage; sending this on my phone. All I get is a gray dialogue box with the message.

Have rebooted. Try to open Firefox, reappears. This originated with Firefox automatically uploading an update without giving me an option to do later.

Cannot access a browser page to download anything.

Firefox started to run an update. I immediately got the Parsing error: undefined entity Location: chrome//browser/content/browser.xhtml Line number 741, Column 15: I can’t even get to the browser homepage; sending this on my phone. All I get is a gray dialogue box with the message. Have rebooted. Try to open Firefox, reappears. This originated with Firefox automatically uploading an update without giving me an option to do later. Cannot access a browser page to download anything.
Ama-screenshot ananyekiwe

All Replies (4)

more options

hi, are you able to get firefox to start in safe mode by holding the shift-key while firefox is launching? Diagnose Firefox issues using Troubleshoot Mode

more options

No - both “refresh” and “safe mode” yield same result.

more options

I could somehow delete the entire app I guess, use a different browser (somehow) to download latest version of Firefox?

more options

is it possible to create a new profile and get the app to run this way?: https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Multiple_profiles#macOS