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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I erred in clicking "ok, I got it" instead of "disable" when trying to watch a video; now I have no volume control!

missp050
missp050
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as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

Isisombululo esikhethiwe

Hi missp050,

Try Clearing Cookies and Sites Data on your browser:-

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Shashank Shekhar
Shashank Shekhar
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Isisombululo Esikhethiwe

Hi missp050,

Try Clearing Cookies and Sites Data on your browser:-

  • Click the menu button. and select Options. Preferences.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear.

If it doesn't solved your problem, then feel free to ask in Reply Section. Thanks for raising your question in Mozilla Support Forum.