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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I open Firefox, it won’t load anything at all.

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  • Igcine ukuphendulwa ngu CNCC

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The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

The webpage is just blank, nothing loads, nothing is in the search bar. It won’t let me open settings or view my save passwords at all. I’ve tried using other web browsers and they work.

Isisombululo esikhethiwe

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

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Isisombululo Esikhethiwe

hi, we had a few users describing similar symptoms on windows 10 when they had firefox run in compatibility mode for win7 - can you check if this is the case for you and if so disable any compatibility settings? https://www.tenforums.com/tutorials/15523-change-compatibility-mode-settings-apps-windows-10-a.html

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It worked! Thank you so much! I was starting to panic!

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Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.