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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

All bookmarks gone

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  • 3 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

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seriously all of my bookmarks gone

seriously all of my bookmarks gone

Isisombululo esikhethiwe

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Firefox 67 and later can use a dedicated profile for each of the Firefox update channels and will lock the profile, so it can only be used by Firefox in a specific installation folder. For Release versions this profile would be a xxxxxxxx.default-release profile, profiles used in older Firefox versions usually used a xxxxxxxx.default profile (a refresh adds a time stamp).

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All Replies (6)

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After the NEW update, all bookmarks : GONE !!!!!!!!!!

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Hi vvwwax, let's start at the beginning.

To rule out possibly locked/inaccessible files, have you already done a normal shutdown and restart of your system (Windows PC, Mac, Linux PC)? If not, try that first.

Second, do you recall seeing any message about Firefox creating a new profile after the update? That is one of the issues discussed in this support article: Recover lost or missing Bookmarks. Please check through that list and let us know what you find or do not find.

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Shut down did not work, nor is a saved file anywhere

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vvwwax said

Shut down did not work, nor is a saved file anywhere

Please start a new question including your OS, Firefox version information, etc.


On that and following pages, scroll down past article suggestions to continue with the form.

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firefox 74.0(64-bit) windows 10 64bit x64 processer

All old bookmarks gone when newest FireFox updatted

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Hi vvwwax

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions/plugins.

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