Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Saved passwords being replaced by Firefox-randomly-generated ones?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Sir_timbit

more options

Hi, I'm using Firefox 70 but also seeing this in Firefox 68.2 esr. We're seeing an issue where, when staff go to login to a particular website, their saved password is being autofilled with a randomly generated one. I had the staff go in to Firefox password management and delete the incorrect saved passwords. I had the staff member log back in to the site and enter their correct password to the website. They could log in, and Firefox would prompt the user if they wanted to save the password. But once again, the password that Firefox was prompting to save was a randomly-generated one and NOT the one the user just entered.

Has anyone else seen this? The user was previously on a much older build of Firefox (somewhere in the 40s? not sure why it's not auto-updating either? Firefox had to update itself twice to get to the most current version.) Thanks in advance!

Hi, I'm using Firefox 70 but also seeing this in Firefox 68.2 esr. We're seeing an issue where, when staff go to login to a particular website, their saved password is being autofilled with a randomly generated one. I had the staff go in to Firefox password management and delete the incorrect saved passwords. I had the staff member log back in to the site and enter their correct password to the website. They could log in, and Firefox would prompt the user if they wanted to save the password. But once again, the password that Firefox was prompting to save was a randomly-generated one and NOT the one the user just entered. Has anyone else seen this? The user was previously on a much older build of Firefox (somewhere in the 40s? not sure why it's not auto-updating either? Firefox had to update itself twice to get to the most current version.) Thanks in advance!

All Replies (1)

more options

Just an update, the reason I mentioned that the user was on a much older version was that the problem didn't occur for that person until they updated Firefox.