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After Quantum 69.0 upgrade it no longer lists my home network printer all other apps list it

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I upgraded to Quantum 69.0 64 bit a day or two ago. Today I have discovered that when I go to print a web page from FF, it does not list my home network printer as a choice. I tested other apps, e.g. Chrome and MS Word and Adobe Rdr, they all still show my home network printer in their printer list, and I was able to print to it from Chrome. I have powercycled my printer, and rebooted my WIN7 PC, no help. My home network printer lists as Canon MF4270 Daves Office. My email is daveryan.cincinnati@gmail.com

Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

As far as the print dialog box in Firefox 69, what I see is the same as with Wordpad; I never use Notepad; I use Libre Office vs. MS Word; G.I.M.P. uses the same as Firefox 69; I have no use for Adobe DC.

David Ryan said

... Also, it appears Firefox is defaulting to my last used printer, even across Windows restarts (I have not done testing to confirm this observation). I don't know how Firefox worked before, but I am thinking that on a system restart, the system default printer should take precedence? Thank you again for your help.

Firefox has always defaulted to the last used printer. Select the other printer and print something, and that printer will become the new default. But with the "print" changes in Firefox 69 that may have been changed.

With print.save_print_settings set to false see if your issue is corrected.

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All Replies (9)

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Hi David,

Did you try to find your printer from the setting dialog?

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What Setting dialog? Dave Ryan

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Firefox 69 on Windows OS's got a different Print dialog box than what was used previously in Firefox. Same dialog box that all the other applications use.

The former "native print" box that Firefox used had a drop-down to select the printers that Firefox see's; the "different" one has the printers 3 or 4 high and 2 wide on my Win7 Firefox 69 version.

There's a horizontal scrolll-bar in that Print dialog window. Slide it to the left to see the other Printers on your system.

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Your reply got me working, printing from Firefox, thank you very much. But...If I read your reply correctly, you are saying the new Firefox print dialog box is the same as what all other apps use. Not true. I did some testing. Microsoft Office Word 2007 is a pulldown. Acrobat Reader DC is just a pulldown. Notepad has the slider but the print dialog window shows two columns of printers and avoids my problem. FastStone Image Viewer has a pulldown. Google Chrome has a pulldown. IE11 has the slider but it has a double wide list. So a double wide list in Firefox would have avoided my problem. Also, it appears Firefox is defaulting to my last used printer, even across Windows restarts (I have not done testing to confirm this observation). I don't know how Firefox worked before, but I am thinking that on a system restart, the system default printer should take precedence? Thank you again for your help. Dave Ryan daveryan.cincinnati@gmail.com

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Isisombululo Esikhethiwe

As far as the print dialog box in Firefox 69, what I see is the same as with Wordpad; I never use Notepad; I use Libre Office vs. MS Word; G.I.M.P. uses the same as Firefox 69; I have no use for Adobe DC.

David Ryan said

... Also, it appears Firefox is defaulting to my last used printer, even across Windows restarts (I have not done testing to confirm this observation). I don't know how Firefox worked before, but I am thinking that on a system restart, the system default printer should take precedence? Thank you again for your help.

Firefox has always defaulted to the last used printer. Select the other printer and print something, and that printer will become the new default. But with the "print" changes in Firefox 69 that may have been changed.

With print.save_print_settings set to false see if your issue is corrected.

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the-edmeister said

Firefox 69 on Windows OS's got a different Print dialog box than what was used previously in Firefox. Same dialog box that all the other applications use. The former "native print" box that Firefox used had a drop-down to select the printers that Firefox see's; the "different" one has the printers 3 or 4 high and 2 wide on my Win7 Firefox 69 version. There's a horizontal scrolll-bar in that Print dialog window. Slide it to the left to see the other Printers on your system.

Sorry if this is a little bit off topic, I googled around and I couldn't find anything referencing the new Windows-native print dialog other than this thread.

Is there a way to get the old print dialog back? The Firefox-custom one.

The current Windows-native print dialog has some problem to my workflow.

My banking website still uses ancient frames, so to print stuff from the site I need to print only one specific frame, not the whole site with the menus and such.

The current Windows-native print dialog defaults to print the whole page, and I can't find the options to change it.

The older Firefox-custom print dialog defaults to only print the single active frame.

Okulungisiwe ngu zerenx

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zerenx said

the-edmeister said
Firefox 69 on Windows OS's got a different Print dialog box than what was used previously in Firefox. Same dialog box that all the other applications use. The former "native print" box that Firefox used had a drop-down to select the printers that Firefox see's; the "different" one has the printers 3 or 4 high and 2 wide on my Win7 Firefox 69 version. There's a horizontal scrolll-bar in that Print dialog window. Slide it to the left to see the other Printers on your system.

Is there a way to get the old print dialog back? The Firefox-custom one.

Per information provided by another support contributor here, the "old native print dialog" box was removed from Firefox.

As far as an issue with frames and printing, right-click and use This Frame > Show Only This Frame (or use Open This Frame in New Tab) to show only the frame that you want to print.

That's how I am handling this change.

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David Ryan said

Thank you.