Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

It's not possible to send a message. There's no 'send-button'.

  • 5 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu va222

more options

There's no 'send-button'. On de 'message-envelope' there's an icon of a key. It seems to be closed to send a message.

There's no 'send-button'. On de 'message-envelope' there's an icon of a key. It seems to be closed to send a message.

All Replies (5)

more options

Please can you add a picture of how that looks on your screen? It would help understand what the problem is. Thanks, Agnes

more options

I just installed the latest version of TB and now there is no send button when I compose a message. Doing a toolbar reset gets the send button to appear but as soon as that reset window closes the send button disappears again so I can't send the message. Left clicking in the top of composed message window where the tool bar should be does nothing. ALT and F10 do nothing as well.

Additionally the reply button no longer appears in the mail tool bar on the inbox page. It also does not appear in the tool bar customization window.

Also experiencing condition where a selected e-mail at one point can be replied to and same message minutes later has the return icon greyed out preventing a reply.

Running TB on a Mac Mini, OS 10.14.4, TB version 60.8.0 with a windows keyboard, not the standard Mac keyboard.

more options

AgnesRM said

Please can you add a picture of how that looks on your screen? It would help understand what the problem is. Thanks, Agnes

Hi Agnes, I have the same problem: no "send" button anymore. Here's a screenshot. Thank you in advance for your reply. Val

more options

Hi Val 1) I can't help you with that - I was just asking the previous person to provide useful information. 2) Please post your question as a new request. If you add it to an existing request it will not show up as "new" to the experts. When you do post, please mention the system you are using - you need different experts for Apple than Ubuntu or Windows... Good luck, Agnes

more options

Thank you for your kind help! I'll do that!