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Firefox not functioning right

Kuphostiwe

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install

Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there.

Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :)

What are your suggestions?


Thanks, Natalie

Yesterday I had to reinstall Firefox as it did not exist......completely gone.....so I did a new install Now the issue is and has been is I load Firefox and sometimes I cannot even access anything from the address bar it just sits there. Its kinda hit and miss I can click on a tab and sometimes my favs are there and its all good. Seems like its doing its own thing..........no no we dont want that :) What are your suggestions? Thanks, Natalie

Eminye Imininingwane Yohlelo

Fakela amapulagi

  • Shockwave Flash 31.0 r0

Isisebenziso

  • Firefox 63.0.3
  • Umsebenzisi oyi-ejenti: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
  • I-URL Yokweseka: https://support.mozilla.org/1/firefox/63.0.3/WINNT/en-US/

Izandiso

  • IBM Security Rapport 2.1.41 (rapportext@trusteer.com) (Akusebenzi)

I-Javascript

  • incrementalGCEnabled: True

Imidwebo

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  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.ae3b5a6552ee)
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Okuthandwayo Okulungisiwe

Misc

  • Umsebenzisi JS: Cha
  • Ukufinyeleleka: Cha

Umnikazi wombuzo

Nothing is working now...............what a mess this is. I am lucky to get it to open to come here.

Help

Nothing is working now...............what a mess this is. I am lucky to get it to open to come here. Help
cor-el
  • Top 10 Contributor
  • Moderator
17414 izisombululo 157300 izimpendulo
Kuphostiwe

Maybe do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.


https://support.kaspersky.com/viruses/utility

Maybe do a malware check with several malware scanning programs on the Windows computer. *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>https://www.malwarebytes.com/ *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>https://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>https://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>https://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>https://support.kaspersky.com/viruses/disinfection/5350 <br>https://support.kaspersky.com/viruses/utility

Umnikazi wombuzo

You got it I will do them all. :)

Wouldnt it affect my other browsers? I have 3 monitors and use Chrome and the unpopular lol IE.

This may help others with similar issues. Everyone has been wonderful with all their help so far.

Thank you and i will keep you posted.

You got it I will do them all. :) Wouldnt it affect my other browsers? I have 3 monitors and use Chrome and the unpopular lol IE. This may help others with similar issues. Everyone has been wonderful with all their help so far. Thank you and i will keep you posted.

Umnikazi wombuzo

Ok Firefox is just not working. Its totally unresponsive and I am lucky to be here period.

I have reinstalled etc etc per everyones request and its still not right. See all the issues above.

Thanks, Natalie

Ok Firefox is just not working. Its totally unresponsive and I am lucky to be here period. I have reinstalled etc etc per everyones request and its still not right. See all the issues above. Thanks, Natalie
Pj 42 izisombululo 869 izimpendulo
Kuphostiwe

Starzcast said

Ok, Firefox is just not working. Its totally unresponsive...

When was the last time you ReBooted your Modem and Router and the computer?

The following is if you have a separate Modem and Router Setup:

  • Unplug both the Modem and Router.
  • Wait at least 30 Seconds.
  • Plug-in Modem in first.
  • Wait at least 60 Seconds.
  • Plug-in Router.
  • Wait at least 2 minutes.


Finally, it's possible one or more of your devices (computer) needs to be ReBooted to recover InterNet access (it could be FF) or expected performance.

Full details in this article from www.LifeWire.com:

https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570

~Pj

''Starzcast [[#answer-1186771|said]]'' <blockquote> Ok, Firefox is just not working. Its totally unresponsive... </blockquote> When was the last time you ReBooted your Modem and Router and the computer? The following is if you have a separate Modem and Router Setup: * Unplug both the Modem and Router. * Wait at least 30 Seconds. * Plug-in Modem in first. * Wait at least 60 Seconds. * Plug-in Router. * Wait at least 2 minutes. <Br> Finally, it's possible one or more of your devices (computer) needs to be ReBooted to recover InterNet access (it could be FF) or expected performance. <Br><Br> Full details in this article from www.LifeWire.com: <Br><Br> https://www.lifewire.com/how-to-properly-restart-a-router-modem-2624570 <Br> ~Pj