Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Outgoing sound does not work on Google Voice using Firefox Browser

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Shadow110

more options

Hi!

My name is Annie, I would like some help with the outgoing sound not working when I call using the free calling pad inside of Gmail using the Firefox browser on my MacBook Pro. So people can't hear me when I talk but I can hear them, and yet, I know my outgoing sound works because if I test it using Skype for example, people can hear me, and if I go into the Sound Settings in Preferences, the little Volume Bar that measures sound goes up and down when I speak, so the device seems to be able to capture my voice because it's moving up and down. Can someone help me to troubleshoot the outgoing sound issue? I attached a print screen of the little box message I get up top left whenever I call someone, and they pick up and can't hear me, then this box opens up, but no matter what I select, whether it's internal computer, or earbuds etc., they all don't work for them to hear me.

Yes, I have tried it using Chrome, however, I would SO MUCH rather to use it on my Firefox, why? Because Chrome for some weird reason makes my laptop shut down while Firefox never does this, and so I would truly love if my sound worked on here, on the Firefox browser! I would be extremely grateful to whoever knows how to troubleshoot and resolve this!! Thanks a million!!

Annie

Ama-screenshot ananyekiwe

All Replies (1)

more options

Annie please answer/ask your questions here : https://support.mozilla.org/en-US/questions/1234566