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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Audienceline malware in Mozilla

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Hi, I recently started getting pop ups when I open Mozilla and it has an indication that "audienceline.com" wants to do this and that. I searched the internet for all possible solutions and nothing works.

Mozilla Addons have nothing like this (or anything else suspicious) Control Panel->Programs I have absoltuely no application that I do not recognise. All scanners that supposedly find and fix this, did absolutely nothing.

Where the hell is this installed in, it seems it is NOWHERE to be seen, but it still pops up when I am in mozilla.

Hi, I recently started getting pop ups when I open Mozilla and it has an indication that "audienceline.com" wants to do this and that. I searched the internet for all possible solutions and nothing works. Mozilla Addons have nothing like this (or anything else suspicious) Control Panel->Programs I have absoltuely no application that I do not recognise. All scanners that supposedly find and fix this, did absolutely nothing. Where the hell is this installed in, it seems it is NOWHERE to be seen, but it still pops up when I am in mozilla.

Isisombululo esikhethiwe

You did the right thing installing uBlock Origin.

Not only does it block pop-ups - it does way more than that : it blocks malware as well.

And it doesn't just 'wipe it under the carpet' - it keeps the door closed, so it can't get in ......

As malware scanners couldn't find anything on your system, and there are no 'suspicious' entries in Options => Add-ons => Extensions or in Windows Control Center : installing uBlock Origin was the only thing left that I could think of.

See : https://www.expressvpn.com/internet-privacy/reviews/ublock-origin/

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

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'Not going to ask you to 'do the usual', as you have already done all of it.

Would you please take a look at this (even though you may already have
read it) :

https://malwaretips.com/blogs/remove-audienceline-com/

And also :

http://www.myantispyware.com/2018/06/11/how-to-remove-audienceline-com-redirect-chrome-firefox-ie-edge/

Anything there that you haven't tried yet  ?

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McCoy said

'Not going to ask you to 'do the usual', as you have already done all of it. Would you please take a look at this (even though you may already have
read it) : https://malwaretips.com/blogs/remove-audienceline-com/ And also : http://www.myantispyware.com/2018/06/11/how-to-remove-audienceline-com-redirect-chrome-firefox-ie-edge/ Anything there that you haven't tried yet  ?

I have already seen like 10~15 links about audienceline.com and most of these tell you to remove the program in control panel, or remove it from addons etc. I see absolutely nothing there.

And most of them in the end tell you to download their antispyware program that you need to pay to remove the spyware.

I downloaded the free version, did a scan and they didn't even find the spyware (I know to remove it you need to buy it, but they should at least see the audienceline.com in the first place, I am not going to pay for an anti-spyware that can't find what it advertises it does)

~~ So yeah, I did everything these articles from a google search wanted me to do, nothing helped.

Okulungisiwe ngu Alexandros Arhangelos

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I assume that you have also read this article, and did all the (free) scans that are listed there, but just in case :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

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McCoy said

I assume that you have also read this article, and did all the (free) scans that are listed there, but just in case : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Yes and it is one of these things I read that direct you to buy free trial software that needs to be purchased in order to work.

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As you've already done 'everything in the book', the only thing I can think of now is to ask you to install uBlock Origin (unless you already have it
installed .....) :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

And also maybe take a look at this article :

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

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McCoy said

As you've already done 'everything in the book', the only thing I can think of now is to ask you to install uBlock Origin (unless you already have it
installed .....) : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/ And also maybe take a look at this article : https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

Well the uBlock blocks pop ups... I really really wanted to remove this malware than just suppress it, you never know how it si going to explode. And in the mozila popup settings exceptions etc, there is nothing there, I do not even know exactly how would I write this (would audienceline.com work for example)

But then again, this is still kinda blocking it from popping up the spam. It is like brushing the dirt under the carpet, looks clean but it isn't right?

I installed the ublock and it seems it probably did the job of not allowing anything to pop. I still need to find where the hell that shit is installed and totally clean it.

Okulungisiwe ngu Alexandros Arhangelos

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Isisombululo Esikhethiwe

You did the right thing installing uBlock Origin.

Not only does it block pop-ups - it does way more than that : it blocks malware as well.

And it doesn't just 'wipe it under the carpet' - it keeps the door closed, so it can't get in ......

As malware scanners couldn't find anything on your system, and there are no 'suspicious' entries in Options => Add-ons => Extensions or in Windows Control Center : installing uBlock Origin was the only thing left that I could think of.

See : https://www.expressvpn.com/internet-privacy/reviews/ublock-origin/

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Well I never got any pop ups after ublock, I am not sure whether the virus is still there but suppressed or if ublock someone removed it.

but that seemed to work.