Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox randomly will completely shut down with no crash message.

  • 2 uphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

cmb3845
cmb3845
more options

In the last week firefox has began to randomly shut down, closing all tabs without any explanation. I can reopen firefox and it will restore my tabs, however I am then signed out of my school assignments which will be a problem if that happens during a test. I saw there was an update 11 days ago and I'm wondering if something went wrong. I have scanned with norton and found no issues and checked for windows updates. We are using Windows 10. Thank you

In the last week firefox has began to randomly shut down, closing all tabs without any explanation. I can reopen firefox and it will restore my tabs, however I am then signed out of my school assignments which will be a problem if that happens during a test. I saw there was an update 11 days ago and I'm wondering if something went wrong. I have scanned with norton and found no issues and checked for windows updates. We are using Windows 10. Thank you

All Replies (2)

WestEnd
WestEnd
more options

What happens if you open in safe mode Browser?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the Windows event log to see if there is a log about this ?

Also keep in mind that there are shortcut keys that can close Firefox.