Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox scrambling web page

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu BlenderTimer

more options

My Firefox is scrambling SwagBucks.com. The top bar is what is scrambling, it is so scrambled that I cannot use firefox for that website. I have tried Reinstalling firefox, refreshing it, and using safe mode but still the same problem.

My Firefox is scrambling SwagBucks.com. The top bar is what is scrambling, it is so scrambled that I cannot use firefox for that website. I have tried Reinstalling firefox, refreshing it, and using safe mode but still the same problem.

Isisombululo esikhethiwe

Ok just opened the website again and it seems to work fine. Sorry for the trouble.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

What do you mean by scrambling? When I just go to the home page, all that seem to be on the top line is the logo and a Login button. I guess without an account it may be hard to see what you're seeing.

Do you want to share a screenshot? This article has tips on capturing screenshots: How do I create a screenshot of my problem? Before uploading and sharing an image, please cut out or blur any sensitive information (this is a public forum).

Did you get a chance to review this article: Websites look wrong or appear differently than they should? My usual top-line suggestions are as follows:

If a site is generally known to work in Firefox, these are general suggestions to try when it stops working normally:

Double-check content blockers: Firefox's Tracking Protection feature and extensions that counter ads and tracking may break websites that weren't built to operate normally without the blocked components.

Do you see a shield icon toward the left end of the address bar, near the lock icon? More info on managing the Tracking Protection feature in this article: What happened to Tracking Protection?.

Extensions such as Adblock Plus, Blur, Disconnect, Ghostery, NoScript, Privacy Badger, uBlock Origin or uMatrix should provide toolbar buttons to manage blocked content in a page. There may or may not be a number on the icon indicating the number of blocked items; you may need to click the button to see what's going on and test whether you need to make an exception for this site.

Cache and Cookies: When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "Clear Cookies and Site Data"
  • (menu bar) Tools > Page Info > Security > "Clear Cookies and Site Data"
  • click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "Clear Cookies and Site Data" button

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

Testing in Firefox's Safe Mode: In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Isisombululo Esikhethiwe

Ok just opened the website again and it seems to work fine. Sorry for the trouble.