Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After the last couple of updates, first - most of my bookmarks were lost, I restored most of them, but, Second I could not arrange them at all.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

tronchaser
tronchaser
more options

This is the 4th time I've tried to ask this question because whenever (I go to another tab to check what I'm trying to write, the whole question disappears. Currently the version of FF is v59.0.3(64bit). So, Suffice it to say that since an update about 6 months ago all of my bookmarks have either been lost or moved from the order that I wanted them in. dragging them gives me the no (circle with slash) symbol. also missing are several folders that I was using to further group like BMs. Just after the first update that caused the problem, I was able to restore some (those saved before I added others. The newer BMs were gone. Google (Isn't this supposed to be an alternative to Google??) says I don't have any BMs to restore. Going to the library, as another article suggested, and I can see more BMs, including the folders. but there is only one of the missing BM's. I can rearrange the BMs, but that is the only place that they are moved. I am getting so frustrated and have wondered who decided that they knew better than I which bookmarks I want and how I want them arranged bookmarks ?!?!

This is the 4th time I've tried to ask this question because whenever (I go to another tab to check what I'm trying to write, the whole question disappears. Currently the version of FF is v59.0.3(64bit). So, Suffice it to say that since an update about 6 months ago all of my bookmarks have either been lost or moved from the order that I wanted them in. dragging them gives me the no (circle with slash) symbol. also missing are several folders that I was using to further group like BMs. Just after the first update that caused the problem, I was able to restore some (those saved before I added others. The newer BMs were gone. Google (Isn't this supposed to be an alternative to Google??) says I don't have any BMs to restore. Going to the library, as another article suggested, and I can see more BMs, including the folders. but there is only one of the missing BM's. I can rearrange the BMs, but that is the only place that they are moved. I am getting so frustrated and have wondered who decided that they knew better than I which bookmarks I want and how I want them arranged bookmarks ?!?!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Best would be to create a JSON and a HTML backup before trying to fix this.

  • Bookmarks -> Show All Bookmarks -> Import & Backup

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.

  • use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page

See also:

If "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page cannot repair places.sqlite then remove all places.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.