firefox ESR52.7.3 hangs with java 1.7 installed , shows unresponsive plugin | I-Firefox Isithangami Sokweseka | Ukwesekwa kwe-Mozilla

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firefox ESR52.7.3 hangs with java 1.7 installed , shows unresponsive plugin

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jeevanallenki01

4/10/18 17:03

I am using firefox ESR52.7.3 and installed java 1.7.0_21 , when i go to https://www.java.com/en/download/installed8.jsp?detect=jre

website hangs says unresponsive plugin . It loads after sometime but every time we face the same issue . Even addons button is not responding after it

I am using firefox ESR52.7.3 and installed java 1.7.0_21 , when i go to https://www.java.com/en/download/installed8.jsp?detect=jre website hangs says unresponsive plugin . It loads after sometime but every time we face the same issue . Even addons button is not responding after it

All Replies (4)

4/10/18 17:36

Hi,

Would you please take a look at these articles and see if maybe you'll find a solution there :

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

And :

https://support.mozilla.org/en-US/kb/use-java-plugin-to-view-interactive-content

Any good ?

jeevanallenki01 Umnikazi wombuzo

4/15/18 16:23

Hi ,

we have a dependent on Java 1.7.0_21 , would you be able to provide any woraround

4/15/18 16:37

jeevanallenki01 said

Hi , we have a dependent on Java 1.7.0_21 , would you be able to provide any woraround

You just told me in a PM that the issue is fixed when the Java version was upgraded ......

Maybe you'd like to take a look at this article :

https://www.java.com/en/download/faq/other_jreversions.xml

And also :

https://www.java.com/en/download/help/run_old_java.xml

Any help ?

Moderator
Top 10 Contributor

4/16/18 06:07

Are you using a 32-bit Firefox version?