Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why can't I delete the final 35KB of cache?

  • 3 uphendule
  • 3 zinale nkinga
  • 41 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I know how to delete cache contents. Every time I exit the Firefox browser, and in preparation to turn off my PC, I access Options/Privacy & Security, and then clear all History (Everything, all fields selected), clear all Site Data, and then click Clear Now to clear all Cached Web Content. Recently that final step has failed to clear the last 35KB of cached web content.

Why? What has changed? Why would Mozilla think that I want to keep some content cached when I clearly want to clear all of it? What must I do to remove all cached web content?

Thank you,

Kate

I know how to delete cache contents. Every time I exit the Firefox browser, and in preparation to turn off my PC, I access Options/Privacy & Security, and then clear all History (Everything, all fields selected), clear all Site Data, and then click Clear Now to clear all Cached Web Content. Recently that final step has failed to clear the last 35KB of cached web content. Why? What has changed? Why would Mozilla think that I want to keep some content cached when I clearly want to clear all of it? What must I do to remove all cached web content? Thank you, Kate
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Sometimes the problem is corrupt files. Removing them is the only solution.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.

more options

It would still have been very useful to have an answer about the why. If this behavior has been implemented there must have been a reason, which would have been useful to know before hacking as suggested to bypass that behavior.

more options

Isisombululo Esikhethiwe

Sometimes the problem is corrupt files. Removing them is the only solution.