Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't change from Beta to normal release of Firefox - Mac OSX 10.13.3

  • 3 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Hi,

I can't seem to get my mac to stay on normal release mode. I've tried downloading a fresh copy of the normal release of Firefox 59.0.1 and installing it over the beta build, 60.0b3. It works fine, and shows that I'm running 59.0.1, but later, I get prompted to install the beta version.

I'm on MacOS 10.13.3

Thanks, Marc

Hi, I can't seem to get my mac to stay on normal release mode. I've tried downloading a fresh copy of the normal release of Firefox 59.0.1 and installing it over the beta build, 60.0b3. It works fine, and shows that I'm running 59.0.1, but later, I get prompted to install the beta version. I'm on MacOS 10.13.3 Thanks, Marc

All Replies (3)

more options

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

more options

Okay - I tried it again, and this time turned off my wifi before I installed the stable version, and immediately went to help:troubleshooting:refresh, and so far, it appears to be staying on the stable channel.

I'll update the status later on in the day.

Thanks all,

M

more options

Good luck.