i think my mozilla firefox been invaded by alphashoppers and pipeschannels throught my cookies, throught gator (what ever gator is)
so I try to open youtube a few day back. and when I try to click (right/left) I get redirected to alphashopper search engine, or pipeschannel (eventhought the channel cant be reached). same thing happen when I try to click (right/left) from google site and I try to log out from my youtube (google) account. and when I log out, I don't get redirected to that two random site again. but still its an annoying thing, so I try to get rid those two random site. I use some adware cleaner / antivirus but no luck of removing that redirected site. i got some lead from spy hunter 4. it says, my cookies is detected as/or/infected with gator, I don't have any Idea what this gator is. it say gator is a site that give preference for people by gathering information. and sadly I cant clean it unless I buy a full price spy hunter 4, which I cant afford since I still a highschool student and my parent didn't have that enough money to spare for anything online.
so, that's my problem and I deeply grateful if anyone can help me get rid of this random redirected site. oh and I also already uninstall firefox for a moment, I decide to back if the problem can be fixed, I loved firefox than any other engine also, anyone getting the same problem ? is firefox get attacked? I use internet explorer to type this question, my cookies works just fine in IE (without get redirected to that random site) but I really want to get back to firefox so please help me anyone :) :)
All Replies (4)
Hi,
Wow ! You got quite a bit of malware there : 'alphashoppers ' , 'pipeschannels' and 'Gator' at the same time ! To get rid of them, here's what you should do :
Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions.
When you find any : remove them.
Do the same in your system's Control Panel.
However : most malware will be 'hiding' somewhere , so let's run malware scans :
Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.
Also see : https://malwaretips.com/blogs/remove-alphashoppers-co/
And : https://malwaretips.com/blogs/remove-pipeschannels-com/
And : https://www.securitystronghold.com/gates/gator.html
That should do the trick .....
Well said, Happy.
Happy112 said
Hi, Wow ! You got quite a bit of malware there : 'alphashoppers ' , 'pipeschannels' and 'Gator' at the same time ! To get rid of them, here's what you should do : Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them. Do the same in your system's Control Panel. However : most malware will be 'hiding' somewhere , so let's run malware scans : Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might. Also see : https://malwaretips.com/blogs/remove-alphashoppers-co/ And : https://malwaretips.com/blogs/remove-pipeschannels-com/ And : https://www.securitystronghold.com/gates/gator.html That should do the trick .....
oh yes, i did search in extension, but no luck, also no luck in control panel , that's why I remove my Mozilla. I try to install again today, I hope the malware is gone do you know a way to uninstall firefox completely so I can re-install a new one? since my laptop seems know that I install firefox before, so there must be some data left other than in program file, since I delete the stuff left there
First, did you run the mal-scanners? If not, you may still have a problem.
Let’s do a full clean re-install;
Download Firefox For All languages And Systems {web link}
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86)
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove the profiles folder.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia