I can receive emails, but cannot send out.
I do not get an error message after the email is sent. Only found out after a couple recipients reached out to me about not getting an email.
I do not get an error message after the email is sent. Only found out after a couple recipients reached out to me about not getting an email.
All Replies (4)
TROUBLESHOOTING INFO:
Application Basics
Name: Thunderbird Version: 52.6.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Profile Folder: Open Folder
(Local drive) Application Build ID: 20180123185941 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.nycironworkers.org:995, SSL, passwordCleartext OUTGOING: , mail.nycironworkers.org:26, plain, passwordCleartext, true
account3: INCOMING: account3, , (pop3) mail.nycironworkers.org:995, SSL, passwordCleartext OUTGOING: , mail.nycironworkers.org:26, plain, passwordCleartext, true
account6: INCOMING: account6, , (imap) mail.nycironworkers.org:143, alwaysSTARTTLS, passwordCleartext OUTGOING: , mail.nycironworkers.org:26, plain, passwordCleartext, true
account7: INCOMING: account7, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-9c504e3d-6adf-4c76-9895-c37b00171211 (12/11/2017) https://crash-stats.mozilla.com/report/index/bp-2bde1d0c-47d9-445e-a84a-03b442170227 (2/27/2017)
Extensions G-Hub Lite, 5.0.0, true, thundervoice@chris.schiffner gContactSync, 2.0.13, true, gContactSync@pirules.net Lightning, 5.4.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Mail Merge, 4.11.0, true, mailmerge@example.net MinimizeToTray revived (MinTrayR), 1.3.2, true, mintrayr@tn123.ath.cx ThreadKey, 0.7, true, {1a2d9681-ba56-11da-959b-00e08161165f} Send Later, 6.3.3, false, sendlater3@kamens.us
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Do you see a copy of the sent message in your Sent folder?
Then the message has been sent. The problem is either with your email provider, the recipients email provider, or with the recipients email client. You'll have to check with them. A common problem is when messages end up in the recipients junk folder.