Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I send 15 emails with average 50 addresses per message. Send 4 of these and get error message. Wait an hour can send more. What is going on, per Mozilla?

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sfhowes

more options

I had thought this is a limit set by Spectrum, my ISP. But they deny having such a limit. So I am asking Mozilla for help. I use Thunderbird. The following is an example of the error message. <vsolero@hotmail.com> is the first address in a list of 50 addresses, delimited by commas.

An error occurred while sending mail. The mail server responded: 4.2.0 <vsolero@hotmail.com> requested action aborted AUP#O-1440. Please check the message and try again.

I had thought this is a limit set by Spectrum, my ISP. But they deny having such a limit. So I am asking Mozilla for help. I use Thunderbird. The following is an example of the error message. <vsolero@hotmail.com> is the first address in a list of 50 addresses, delimited by commas. An error occurred while sending mail. The mail server responded: 4.2.0 <vsolero@hotmail.com> requested action aborted AUP#O-1440. Please check the message and try again.

All Replies (1)

more options

They deny having a limit? Not according to their FAQ:

https://www.timewarnercable.com/en/support/faqs/faqs-internet/e-mailacco/are-there-any-email-restrictio.html

It would appear to be 1000 per day, 99 per message.

The only limit imposed by TB is 60 recipients per message, unless it's a mailing list.