Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot search in Pinterest using Firefox, hand never changes to text cursor

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Shadow110

lorib1
lorib1
more options

Sometime within the last 3 or 4 days, the search in Pinterest using Firefox ESR 52.5.0 on a MAC stopped working. When I try to click in the search bar, it never changes to a text cursor - just stays as a hand. Buttons seem to work ok, just cannot type anything in search.

Sometime within the last 3 or 4 days, the search in Pinterest using Firefox ESR 52.5.0 on a MAC stopped working. When I try to click in the search bar, it never changes to a text cursor - just stays as a hand. Buttons seem to work ok, just cannot type anything in search.

All Replies (3)

Shadow110
Shadow110
more options

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

52.5.0 ESR is secure. It will continue to get security updates until May 2018, and you can download and install it from this page: https://www.mozilla.org/en-US/firefox/organizations/all/ Note : Legacy Extensions will be deleted or removed in any version update after May 2018.

Please let us know if this solved your issue or if need further assistance

lorib1
lorib1 Umnikazi wombuzo
more options

Pkshadow- I have a Mac. So I did delete and reinstall Firefox ear from my company website. (Same problem) But since I don’t have c:program files on a Mac I’m not sure if there are other “straggler” files that need to be deleted.

Shadow110
Shadow110
more options

So now you mention it is a Company Website. Can you explain what you mean by a Company Website ? Do you mean Company server ?

The more information that is given to begin with helps determine if get a right answer or off the wall answer and multiple messages digging out info from you so please share as much as possible.

I do say that a Refresh would solve this but yes would have to do it on the company site. Are there other computers that are affected like this on the server ?