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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't log into outlook with firefox, clear history etc no go

  • 1 baphendule
  • 2 zinale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu Paul

mystweave
mystweave
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hi, cant seem to get into my outlook account, tried delete history, cache etc can get in if i use safari or my devices, any help appreciated cheers Dan

hi, cant seem to get into my outlook account, tried delete history, cache etc can get in if i use safari or my devices, any help appreciated cheers Dan

Isisombululo esikhethiwe

Hi

Unfortunately Microsoft has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local Firefox installation.

In order to resolve this:

  1. Enter about:config into the Firefox address bar (confirm the info message in case it shows up) and
  2. Search for the preference named security.ssl.enable_ocsp_stapling.
  3. Double-click it and change its value to False

This will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

Hi

Unfortunately Microsoft has misconfigured a security feature (OCSP stapling) on their servers which got now cached in your local Firefox installation.

In order to resolve this:

  1. Enter about:config into the Firefox address bar (confirm the info message in case it shows up) and
  2. Search for the preference named security.ssl.enable_ocsp_stapling.
  3. Double-click it and change its value to False

This will degrade a security feature in Firefox, so please revisit it in a couple of days again after Microsoft has fixed their stuff and turn it back on again then.