Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox loses internet access randomly

  • 3 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FredMcD

more options

Firefox hangs up several times randomly each day. Just says waiting for whatever site and I lose internet access. Occasionally I get an exception breakpoint error message. I have researched everywhere looking for a fix and tried every suggestion but still happens. I have to reboot the computer to get internet access back. Very very frustrating.

All Replies (3)

more options

Next time this happens;

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

When it happened again I tried to get into Firefox by safe mode as directed but it did not work. Any other suggestions would be greatly appreciated.

more options

Next time, use Win IE right away. If it is blocked also, then it could mean the problem is with your modem or ISP.