Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I am trying to go into CVS photo. It's telling me to type " about:config" and then scroll to "security.tls.version.max. How do I get there?

more options

After that it says to enter to open pop-up for integer value which is 3. Help!

After that it says to enter to open pop-up for integer value which is 3. Help!

Isisombululo esikhethiwe

Hi Empressbarbara, the security.tls.version.max preference is normally already set to 3. What problem led you to those instructions? What is the error message you're getting when trying to use the site?


For reference if needed:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste TLS and pause while the list is filtered

(3) If the security.tls.version.max preference is bolded and "user set" to value other than three, right-click (or on Mac Ctrl+Click) it and choose Reset to restore the default value of 3

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Hi Empressbarbara, the security.tls.version.max preference is normally already set to 3. What problem led you to those instructions? What is the error message you're getting when trying to use the site?


For reference if needed:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful.

(2) In the search box above the list, type or paste TLS and pause while the list is filtered

(3) If the security.tls.version.max preference is bolded and "user set" to value other than three, right-click (or on Mac Ctrl+Click) it and choose Reset to restore the default value of 3