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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefoy crashes at start and also if i want to start it in safe mode

  • 1 baphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu philipp

bomma
bomma
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bp-77960e88-a32f-416c-81de-6311d2160913

bp-77960e88-a32f-416c-81de-6311d2160913

Isisombululo esikhethiwe

hi, thanks for providing a crash report id. this may be an issue caused by your norton security software that is hooking into firefox and causing it to crash (maybe through a program/signature update done by them). can you please try to disable norton temporarily and see if you can get firefox to launch again & please also get in contact with their support...

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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philipp
philipp
  • Moderator
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Isisombululo Esikhethiwe

hi, thanks for providing a crash report id. this may be an issue caused by your norton security software that is hooking into firefox and causing it to crash (maybe through a program/signature update done by them). can you please try to disable norton temporarily and see if you can get firefox to launch again & please also get in contact with their support...