Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't confirm sign-in; link does not work nor does url

more options

The email to confirm my sign-in results in a message: Verification link damaged

The link you clicked was missing characters, and may have been broken by your email client. Copy the address carefully, and try again.

Pasting the URL does not work, either.

The email to confirm my sign-in results in a message: Verification link damaged The link you clicked was missing characters, and may have been broken by your email client. Copy the address carefully, and try again. Pasting the URL does not work, either.

All Replies (1)

more options

is it happening for firefox for pc or firefox for android.

If for pc then try to update it to 48.0.0

if for android if you take out the hash tag and verification code, can you paste the example of the link you received? you can pm it to me too and we can check with the cloud services team to see what happened?