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firefox has been crashing using ubuntu

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  • Igcine ukuphendulwa ngu as009988

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firefox has been crashing  for several weeks now. I have done a firefox refresh, tried running in safe mode. content does not seem to matter. firefox will usually crashes in about 1/2 hour, after 3,4 crashes I have to reboot Ubuntu (I thought I got away from windoz) sometimes I was running a Facebook game when it crashed, and the last page of the game, will be in place of my desktop, like the video card did not redraw the desktop. 

bp-cef09b5e-79b4-4331-b7e5-5e98b2160328 bp-17778adf-f493-4668-b949-d1bef2160328 bp-c4c86e57-6591-4809-b316-4f5662150930 bp-427a3bbd-b6fe-4ed6-be1e-766672141209 bp-90889031-1b9d-4f49-b6b7-d1be02120815


firefox v. 45.0 Build ID 20160304114926

Installed plugins; OpenH264 Video Codec Version: 1.5.3 iTunes Application Detector Gnome Shell Integration Shockwave Flash Version: 11.2.202.577


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firefox has been crashing for several weeks now. I have done a firefox refresh, tried running in safe mode. content does not seem to matter. firefox will usually crashes in about 1/2 hour, after 3,4 crashes I have to reboot Ubuntu (I thought I got away from windoz) sometimes I was running a Facebook game when it crashed, and the last page of the game, will be in place of my desktop, like the video card did not redraw the desktop.

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Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

You can find the full version of the current Firefox release (45.0.1) in all languages and all operating systems here:

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I have just upgraded to 14.0.1 from 14.0.0 from Ubuntu repositories. lets see if that fixes it.

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still crashing. opened Firefox in terminal got: Fail to get browser: [Exception... "Component does not have requested interface" nsresult: "0x80004002 (NS_NOINTERFACE)" location: "JS frame :: file:///home/mark/.mozilla/firefox/qq2750z4.default-1456861082654/extensions/artur.dubovoy@gmail.com/components/fvd_single_media_sniffer.js :: FVD_Media_Sniffer/this.getBrowserFromChannel :: line 157" data: no] Vector smash protection is enabled.

and: [NPAPI 12501] ###!!! ABORT: Aborting on channel error.: file /build/firefox-8KOW6M/firefox-45.0.1+build1/ipc/glue/MessageChannel.cpp, line 1861

I have installed debug for Firefox but do not know how to use it or what to look for in results.

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Did you try to remove/disable these involved extensions?

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode
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All extensions/addons/plugins disabled except No-script, shockwave flash.

Seems to be doing better.