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Unable to delete few mails from inbox it's reappear again?

Kuphostiwe

Every day I received more than 300 mails in my inbox and most of the unnecessary mails I had to delete. But from last 3 months I am facing such critical issue with thunderbird.am unable to delete few mails from my inbox. If I trying to delete few mails it got deleted but few mails are not getting deleted, it's reappearing again into inbox. If I tried to delete all those mails 5-6 times then it get deleted. I have uninstall the Thunderbird and reconfigure it twice but same problem is appearing.

Pls suggest.

Every day I received more than 300 mails in my inbox and most of the unnecessary mails I had to delete. But from last 3 months I am facing such critical issue with thunderbird.am unable to delete few mails from my inbox. If I trying to delete few mails it got deleted but few mails are not getting deleted, it's reappearing again into inbox. If I tried to delete all those mails 5-6 times then it get deleted. I have uninstall the Thunderbird and reconfigure it twice but same problem is appearing. Pls suggest.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Linux; Android 4.4.4; 2014818 Build/KTU84P) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/48.0.2564.95 Mobile Safari/537.36

Eminye Imininingwane

Gnospen 233 izisombululo 1920 izimpendulo
Kuphostiwe

@Matt, thanks Could it be communication errors? Timeout? App he can delete when offline. That should be synced with server when he goes online. Why doesn't it? Timestamp. Could his clock be off? He doesn't use any firewall/virus-protection, could he have some kind of virus? A IMAP-log would be enormous. I'm just thinking loud. As you see I haven't a clue were to go next.

@Matt, thanks Could it be communication errors? Timeout? App he can delete when offline. That should be synced with server when he goes online. Why doesn't it? Timestamp. Could his clock be off? He doesn't use any firewall/virus-protection, could he have some kind of virus? A IMAP-log would be enormous. I'm just thinking loud. As you see I haven't a clue were to go next.
Matt
  • Top 10 Contributor
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3276 izisombululo 22595 izimpendulo
Kuphostiwe

What language is Thunderbird being used in? When you right click the account in the folder pane and selec t subscribe. what is shown as the name of the trash folder?" Verbatim, no translation is it is not in English.

When you right click the account and select settings. Under copies and folders, what is the name of the folder that deleted mail is being moved to?


I basically asked these questions before and got something about reinstall for a reply. Reinstalling is not going to fix whatever weird issue has raised it's head here. attention to detail is. Like attention to folder names. trash Trash and TRaSH are not all the same name when chasing odd behaviors.

What language is Thunderbird being used in? When you right click the account in the folder pane and selec t subscribe. what is shown as the name of the trash folder?" Verbatim, no translation is it is not in English. When you right click the account and select settings. Under copies and folders, what is the name of the folder that deleted mail is being moved to? I basically asked these questions before and got something about reinstall for a reply. Reinstalling is not going to fix whatever weird issue has raised it's head here. attention to detail is. Like attention to folder names. trash Trash and TRaSH are not all the same name when chasing odd behaviors.