Where are my emails after "upgrade" to Win 10?
I "upgraded" from Win 7/64 to Win 10 because Microsoft claimed no data or apps would be lost. Well, it didn't work out that way. Thunderbird looks like it was never used before; there's no longer any record of my sent or received emails.
Does anyone know if TB has a .pst-like file on a PC that I can try to locate to restore the last year's worth of my email activity? Is there some other way to recover my prior TB data?
Okulungisiwe ngu snovosel
Isisombululo esikhethiwe
Thanks everyone for the superb direction.
I was able to locate the "old" profile and followed the steps as outlined above. Because the old file that had to be copied into a "new" profile was rather large, I could see it was going to take some time so I allowed it to complete the copying overnight.
However, this morning something strange occurred. Microsoft sent out an update to Win 10 overnight and once that update installed, my PC returned back to its original Win 7/64 config but retained the Win 10 OS. So, what appears to have occurred is that in essence the migration to Win 10 has resulted in a seamless transition exactly as Microsoft promised albeit with the hiccup that prompted this post. All of my Win 7/64 data, including Thunderbird folders/data, Chrome Bookmarks, Desktop items, etc. are precisely where they should be and where they were before the "upgrade". Very strange indeed.
All's well that ends well!
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (5)
You need your profile.
The profile is placed where Microsoft advice says to put it, yet they ignore this location in the upgrading process. Go figure...
Look for this folder:
C:\Windows.old\Users\old-username\
To get to your Thunderbird data in there, you'll need to enable viewing of hidden files and folders. This old article from Microsoft support might help: http://windows.microsoft.com/en-us/windows/show-hidden-files
And then please see the earlier reply.
jscher2000 said
Look for this folder: C:\Windows.old\Users\old-username\ To get to your Thunderbird data in there, you'll need to enable viewing of hidden files and folders. This old article from Microsoft support might help: http://windows.microsoft.com/en-us/windows/show-hidden-files And then please see the earlier reply.
With "Hidden Files" enabled, there is not a "Thunderbird" folder after . . . AppData/Roaming; I see only a "Microsoft" folder. Where did I go wrong?
Okulungisiwe ngu snovosel
I think in trusting Microsoft.
But to be clear. you need to be looking in C:\windows.old\users\[Your old user name]\appdata\roaming\
there may have been multiple user names in your old operating system. so pay particular notice of that part of things.
Isisombululo Esikhethiwe
Thanks everyone for the superb direction.
I was able to locate the "old" profile and followed the steps as outlined above. Because the old file that had to be copied into a "new" profile was rather large, I could see it was going to take some time so I allowed it to complete the copying overnight.
However, this morning something strange occurred. Microsoft sent out an update to Win 10 overnight and once that update installed, my PC returned back to its original Win 7/64 config but retained the Win 10 OS. So, what appears to have occurred is that in essence the migration to Win 10 has resulted in a seamless transition exactly as Microsoft promised albeit with the hiccup that prompted this post. All of my Win 7/64 data, including Thunderbird folders/data, Chrome Bookmarks, Desktop items, etc. are precisely where they should be and where they were before the "upgrade". Very strange indeed.
All's well that ends well!