Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 3 uphendule
  • 3 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu philipp

more options

I have used Firefox without problems for approx 6 months however as of 19 Dec 15 my Firefox just keeps crashing after about 4 seconds. I am currently using Internet Explorer to get around the problem which appears fine. I have tried to start in Safe Mode, it still crashes, I have submitted numerous reports over the last 24 hours to you. I have carried out a full uninstall, then run Microsoft Safety Scanner, Malwarebytes & Microsoft Security Essentials, all say OK. Then re-installed Firefox direct from your site however just crashes straight away as before. Looked at various chat forums to try to understand issue however I cannot find an answer to this issue. Would appreciate some help as I love my Firefox and do not feel safe using Explorer. I am unable to carry out any of the additional info requested below as I cannot get access? Thanks

I have used Firefox without problems for approx 6 months however as of 19 Dec 15 my Firefox just keeps crashing after about 4 seconds. I am currently using Internet Explorer to get around the problem which appears fine. I have tried to start in Safe Mode, it still crashes, I have submitted numerous reports over the last 24 hours to you. I have carried out a full uninstall, then run Microsoft Safety Scanner, Malwarebytes & Microsoft Security Essentials, all say OK. Then re-installed Firefox direct from your site however just crashes straight away as before. Looked at various chat forums to try to understand issue however I cannot find an answer to this issue. Would appreciate some help as I love my Firefox and do not feel safe using Explorer. I am unable to carry out any of the additional info requested below as I cannot get access? Thanks

Isisombululo esikhethiwe

hi bobog, in case you have nvidia's network access manager installed, please go into your system control panel and uninstall this program from there and see if you can start firefox normally again afterwards.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

hi bobog, in case you have nvidia's network access manager installed, please go into your system control panel and uninstall this program from there and see if you can start firefox normally again afterwards.

more options

philipp said

hi bobog, in case you have nvidia's network access manager installed, please go into your system control panel and uninstall this program from there and see if you can start firefox normally again afterwards.

I am using Firefox for a very long time, and Nvidia Network Access Manager is installed since the very start on my machine. Moreover, Nvidia has cut the support for it very long time ago so no more updates for it. I know that Forceware technology was a failure from the start, and Nvidia Network Access Manager is a very good example of this failure. But still I need it on my machine so uninstalling NNAM is just out of the question. The better question is - what kind of sh*t has been put into Firefox code by developers that browser which has been working fine for so many years (version 42 including) stopped working after update to version 43. I have tried version 43.0.4 and the error is still there. I hope that version 42 won't be the last of firefox on my machine.

more options

try it again once firefox 44 is released next week...