Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How to restore add-ons after a FF refresh?

  • 3 uphendule
  • 6 zinale nkinga
  • 91 views
  • Igcine ukuphendulwa ngu E808

more options

How to restore add-ons after a FF refresh? Thanks!

How to restore add-ons after a FF refresh? Thanks!

Isisombululo esikhethiwe

How many add-ons, and what were they?

In some cases, it is easiest to "resurrect" your old profile and use that for reference, since you then can see your old Add-ons page, or use the support information page to cross-reference between the friendly names of the extensions and the unique ID for their file/folder (if you plan to copy by hand).

This post has my suggested procedure to regain access to old settings on Mac: https://support.mozilla.org/questions/1080782#answer-774455

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

more options

Isisombululo Esikhethiwe

How many add-ons, and what were they?

In some cases, it is easiest to "resurrect" your old profile and use that for reference, since you then can see your old Add-ons page, or use the support information page to cross-reference between the friendly names of the extensions and the unique ID for their file/folder (if you plan to copy by hand).

This post has my suggested procedure to regain access to old settings on Mac: https://support.mozilla.org/questions/1080782#answer-774455

more options

I had a list, I can't remember them all - hence the question...Are they stored somewhere in FF the same way all my other info was saved for the refresh or are they just flat out deleted? They were all carefully researched and chosen so I'd hate to have to do all that work again! Thanks for your help.

Oh, I see your suggestion, thank you, will try that now!

Okulungisiwe ngu E808

more options

Was able to locate them by browsing the "old FF date" folder that appeared on my desktop after the refresh, but thank you for the excellent link above! Really appreciate your help.