Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

firefox continually crashes while using facebook , i have submitted this problem countless times and not a single response from any of you , to say i am dissati

  • 2 uphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

while using facebook it continually locks up and becomes totally responsive with a white screen , i have cleaned all caches , i have no plugins affecting this issue , it does this every single day

All Replies (2)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

Please update to the latest Firefox 41.0.1 version.