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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Updated to FF41.0.1 and addons started disappearing again when I restart my Windows 7

  • 27 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu cor-el

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I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic.

Please help me with some solution.

Okulungisiwe ngu Rutz

All Replies (7)

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Guys please help the issue is not yet sorted out

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Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

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Can you clarify the current situation about what works and what doesn't work?

Is there a problem when you close and restart Firefox or when you reboot the computer?

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The problem is when i reboot my machine FF loses all Add-ons

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Do you have software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes?

If you have such software then check the settings or uninstall this software.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.

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cor-el sending a snapshot of my antivirus protection type if any thing that need to be turned off please let me know

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It could related to Data Protection, so you can check if there is anything from the Firefox profile folder is protected.

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