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Firefox slow no fixes work

Kuphostiwe

I'm new to firefox, but something is wrong. Whenever trying to connect to ANY website it takes forever or "Connecting..." and after it finally connects to the page it loads very slow. That is if it doesn't get stuck on connecting forever.

I have tried new profiles, resetting firefox, erasing all history cache cookies etc, and disabling anti-virus. All of my hardwarae usage is low. This includes cpu&core, ram (pagefile disabled), hard disk highest active time, gpu, everything. I tried disabling hardware acceleration. No add-ons. No extensions. I tried disabling all 3 plugins. no services.

I have 300mbit/s internet hard wire with no data loss.

It also never closes. No matter if I press the menu button then the power button. It runs in the background and the only way to stop it from running is to end the task in task manager.

I'm new to firefox, but something is wrong. Whenever trying to connect to ANY website it takes forever or "Connecting..." and after it finally connects to the page it loads very slow. That is if it doesn't get stuck on connecting forever. I have tried new profiles, resetting firefox, erasing all history cache cookies etc, and disabling anti-virus. All of my hardwarae usage is low. This includes cpu&core, ram (pagefile disabled), hard disk highest active time, gpu, everything. I tried disabling hardware acceleration. No add-ons. No extensions. I tried disabling all 3 plugins. no services. I have 300mbit/s internet hard wire with no data loss. It also never closes. No matter if I press the menu button then the power button. It runs in the background and the only way to stop it from running is to end the task in task manager.

Eminye Imininingwane Yohlelo

Isisebenziso

  • I-ejenti Engumsebenzisi: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/44.0.2403.157 Safari/537.36

Eminye Imininingwane

FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

Have your ISP check your service.

Unplug your modem power for a 10 count to re-boot it.

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? Have your ISP check your service. Unplug your modem power for a 10 count to re-boot it.

Umnikazi wombuzo

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there? Have your ISP check your service. Unplug your modem power for a 10 count to re-boot it.

Starting firefox in safe mode does not fix the problem. My ISP was here a month ago, and I got a new modem and they tested the wires and connection. Chrome loads pages instantly. I'm using hard wire and can play my video games for hours without losing a single packet. I think it's firefox; not my ISP. Why do you think I should have them check it?

''FredMcD [[#answer-770810|said]]'' <blockquote> Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? Have your ISP check your service. Unplug your modem power for a 10 count to re-boot it. </blockquote> Starting firefox in safe mode does not fix the problem. My ISP was here a month ago, and I got a new modem and they tested the wires and connection. Chrome loads pages instantly. I'm using hard wire and can play my video games for hours without losing a single packet. I think it's firefox; not my ISP. Why do you think I should have them check it?
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


If there is still a problem,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' ----------------- If there is still a problem, Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Umnikazi wombuzo

FredMcD said

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia

If there is still a problem,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

The problem is no longer there if I start in safe mode with networking. cftmon.exe ran only during safe mode.

Programs that run during a normal boot, but not in safe mode.

dllhost.exe dwm.exe HiResTimer.exe (this is a service I downloaded for my video game) nvvsvc.exe nvvsvc.exe nvxdsync.exe RzSynapse.exe*32 (program for my gaming mouse) Steam.exe*32 steamwebhelper.exe steamwebhelper.exe svchost.exe (probably the extra services running) svchost.exe (probably the extra services running) taskhost.exe WmiPrvSE.exe

Services that run during a normal boot, but not in safe mode.

Background Intelligent Transfer Service COM+ Event System Desktop Window Manager Session Manager Diagnostic Policy Service Diagnostic Service Host Diagnostic System Host Function Discovery Provider Host Function Discovery Resource Publication Group Policy Client HiResTimer (this is that service) HomeGroup Listener HomeGroup Provider Human Interface Device Access IP Helper Multimedia Class Scheduler (this turned off later) Nvidia Display Driver Service Peer Name Resolution Protocol Peer Networking Grouping Peer Networking Identity Manager Program Compatability Assistant Service Security Accounts Manager Security Cetner Server Shell Hardware Detection SSDP Discovery System Event Notification Service Task Scheduler Themes UPnP Device Host Windows Audio Windows Audio Endpoint Builder Windows Font Cache Service WLAN AutoConfig

''FredMcD [[#answer-771272|said]]'' <blockquote> Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' ----------------- If there is still a problem, Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.''' </blockquote> The problem is no longer there if I start in safe mode with networking. cftmon.exe ran only during safe mode. Programs that run during a normal boot, but not in safe mode. dllhost.exe dwm.exe HiResTimer.exe (this is a service I downloaded for my video game) nvvsvc.exe nvvsvc.exe nvxdsync.exe RzSynapse.exe*32 (program for my gaming mouse) Steam.exe*32 steamwebhelper.exe steamwebhelper.exe svchost.exe (probably the extra services running) svchost.exe (probably the extra services running) taskhost.exe WmiPrvSE.exe Services that run during a normal boot, but not in safe mode. Background Intelligent Transfer Service COM+ Event System Desktop Window Manager Session Manager Diagnostic Policy Service Diagnostic Service Host Diagnostic System Host Function Discovery Provider Host Function Discovery Resource Publication Group Policy Client HiResTimer (this is that service) HomeGroup Listener HomeGroup Provider Human Interface Device Access IP Helper Multimedia Class Scheduler (this turned off later) Nvidia Display Driver Service Peer Name Resolution Protocol Peer Networking Grouping Peer Networking Identity Manager Program Compatability Assistant Service Security Accounts Manager Security Cetner Server Shell Hardware Detection SSDP Discovery System Event Notification Service Task Scheduler Themes UPnP Device Host Windows Audio Windows Audio Endpoint Builder Windows Font Cache Service WLAN AutoConfig

Umnikazi wombuzo

I disabled the Windows Management Instrumentation service which in turn killed IP Helper and Security Center. This seemed to have no effect. Then I disabled the Desktop Window Manager Session Manager service. This had a huge effect on firefox and it is running alot better. Now it always loads my webpages. The delay before it loads webpages is still too slow. It was much faster in safe mode.

I disabled the Windows Management Instrumentation service which in turn killed IP Helper and Security Center. This seemed to have no effect. Then I disabled the Desktop Window Manager Session Manager service. This had a huge effect on firefox and it is running alot better. Now it always loads my webpages. The delay before it loads webpages is still too slow. It was much faster in safe mode.

Umnikazi wombuzo

Application Basics


Name: Firefox Version: 42.0a2 Build ID: 20150822004009 Update Channel: aurora User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 1/1 (default: true) Safe Mode: false

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Graphics


Adapter Description: NVIDIA GeForce GTX 770 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 4095 Asynchronous Pan/Zoom: none Device ID: 0x1184 DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 5-27-2015 Driver Version: 9.18.13.5306 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 37763842 Supports Hardware H264 Decoding: false Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 770 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150822004009 browser.startup.homepage_override.buildID: 20150822004009 browser.startup.homepage_override.mstone: 42.0a2 browser.urlbar.autocomplete.enabled: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0a2 gfx.direct2d.disabled: true layers.acceleration.disabled: true media.gmp-gmpopenh264.lastUpdate: 1440315247 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150822004009 media.gmp-manager.lastCheck: 1440315247 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.9 Version in use: 4.10.9

NSS Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC

NSSSMIME Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC

NSSSSL Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC

NSSUTIL Expected minimum version: 3.19.3 Version in use: 3.19.3

Experimental Features


Application Basics ------------------ Name: Firefox Version: 42.0a2 Build ID: 20150822004009 Update Channel: aurora User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 1/1 (default: true) Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Graphics -------- Adapter Description: NVIDIA GeForce GTX 770 Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 4095 Asynchronous Pan/Zoom: none Device ID: 0x1184 DirectWrite Enabled: false (6.1.7601.17514) Driver Date: 5-27-2015 Driver Version: 9.18.13.5306 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Subsys ID: 37763842 Supports Hardware H264 Decoding: false Vendor ID: 0x10de WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 770 Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150822004009 browser.startup.homepage_override.buildID: 20150822004009 browser.startup.homepage_override.mstone: 42.0a2 browser.urlbar.autocomplete.enabled: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0a2 gfx.direct2d.disabled: true layers.acceleration.disabled: true media.gmp-gmpopenh264.lastUpdate: 1440315247 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20150822004009 media.gmp-manager.lastCheck: 1440315247 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.9 Version in use: 4.10.9 NSS Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC NSSSMIME Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC NSSSSL Expected minimum version: 3.19.3 Basic ECC Version in use: 3.19.3 Basic ECC NSSUTIL Expected minimum version: 3.19.3 Version in use: 3.19.3 Experimental Features ---------------------

Umnikazi wombuzo

I decided to uninstall waterfox, an old copy of firefox, and the developer edition I am using. Deleted the Mozilla folder in %appdata%/local and %appdata%/roaming. Unfortunately it reverted back to being really slow. The log I posted above is after deleted the old copies and reinstalling / updating the firefox developer edition I want to use.

I decided to uninstall waterfox, an old copy of firefox, and the developer edition I am using. Deleted the Mozilla folder in %appdata%/local and %appdata%/roaming. Unfortunately it reverted back to being really slow. The log I posted above is after deleted the old copies and reinstalling / updating the firefox developer edition I want to use.

Umnikazi wombuzo

I've ran into an issue with my pc and I can't get my display drivers to install no matter what I try. I think the problem is wininet.dll. I ran sf /scannow in command protect so windows would look for errors. I found other people with a large log (100+ lines of errors) and they say that is too many to manually fix you need to use the windows cd and run a repair. My log is thousands upon thousands of lines haha. My windows is trashed. chkdsk didn't come back with any errors but I have ran into problems with my hard drive before and I think it may have corrupt a bunch of data. Needless to say without display drivers I can't play my games, or do 1% of what I like to do on my computer. I have to reload. This will most likely fix all my issues with firefox. I will get back to you after the reload.

I've ran into an issue with my pc and I can't get my display drivers to install no matter what I try. I think the problem is wininet.dll. I ran sf /scannow in command protect so windows would look for errors. I found other people with a large log (100+ lines of errors) and they say that is too many to manually fix you need to use the windows cd and run a repair. My log is thousands upon thousands of lines haha. My windows is trashed. chkdsk didn't come back with any errors but I have ran into problems with my hard drive before and I think it may have corrupt a bunch of data. Needless to say without display drivers I can't play my games, or do 1% of what I like to do on my computer. I have to reload. This will most likely fix all my issues with firefox. I will get back to you after the reload.
FredMcD
  • Top 10 Contributor
4245 izisombululo 59390 izimpendulo
Kuphostiwe

This may help. I think you need to run Windows in Safe Mode.

Checks a disk and displays a status report.


CHKDSK [volumepath]filename] /F /V /R /X /I /C [:size] /B


 volume          Specifies the drive letter (followed by a colon),
                 mount point, or volume name.
 filename        FAT/FAT32 only: Specifies the files to check for fragmentation.
 /F              Fixes errors on the disk.
 /V              On FAT/FAT32: Displays the full path and name of every file
                 on the disk.
                 On NTFS: Displays cleanup messages if any.
 /R              Locates bad sectors and recovers readable information
                 (implies /F).
 /L:size         NTFS only:  Changes the log file size to the specified number
                 of kilobytes.  If size is not specified, displays current
                 size.
 /X              Forces the volume to dismount first if necessary.
                 All opened handles to the volume would then be invalid
                 (implies /F).
 /I              NTFS only: Performs a less vigorous check of index entries.
 /C              NTFS only: Skips checking of cycles within the folder
                 structure.
 /B              NTFS only: Re-evaluates bad clusters on the volume
                 (implies /R)

The /I or /C switch reduces the amount of time required to run Chkdsk by skipping certain checks of the volume.

This may help. I think you need to run Windows in Safe Mode. Checks a disk and displays a status report. CHKDSK [volume[[path]filename]]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]] [/B] volume Specifies the drive letter (followed by a colon), mount point, or volume name. filename FAT/FAT32 only: Specifies the files to check for fragmentation. /F Fixes errors on the disk. /V On FAT/FAT32: Displays the full path and name of every file on the disk. On NTFS: Displays cleanup messages if any. /R Locates bad sectors and recovers readable information (implies /F). /L:size NTFS only: Changes the log file size to the specified number of kilobytes. If size is not specified, displays current size. /X Forces the volume to dismount first if necessary. All opened handles to the volume would then be invalid (implies /F). /I NTFS only: Performs a less vigorous check of index entries. /C NTFS only: Skips checking of cycles within the folder structure. /B NTFS only: Re-evaluates bad clusters on the volume (implies /R) The /I or /C switch reduces the amount of time required to run Chkdsk by skipping certain checks of the volume.