It seems that Firefox likes to crash unexpectedly and it always seems to be when Facebook is open although that may be a website that just happens to be open when Firefox unexpectedly crashes. It is one of the most annoying things about Firefox and as a result of reading threads wherein Firefox provides what appear to be workarounds that their clients must perform and apparently do not work instead of correcting the problems I am seriously considering returning to Internet Explorer. The only way I have found is to pull up the task manager and stop Firefox and then restart the program. The last crash report returned the following report ID: bp-7e1e9426-de33-4044-961b-f89a12150819 8/19/2015 12:37 PM As I said if the problem is not resolved I will return to Internet Explorer ISP and delete all components of Monzilla Firefox so it does not interfere with browsing the internet! Please contact me via email as soon as possible and thank you!