Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I click on my Thunderbird email it freezes only after I downloaded Windows 10 How can I fix this? I have tried the fix incompadable program to W8

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

When I click on my Mozillia Thunderbird it freezes and I am unable to continue. I have to shut down my computer and reboot and then it will work unless a new message comes through. How can I fix this??

When I click on my Mozillia Thunderbird it freezes and I am unable to continue. I have to shut down my computer and reboot and then it will work unless a new message comes through. How can I fix this??

All Replies (1)

more options

Start *Windows'* safe mode with networking enabled http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?