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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

If I close Firefox I am required to restart my computer to get it to work again; what can I do?

ChiefBard
ChiefBard
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I have recently upgraded from Windows 7 Pro 64-bit to Windows 10 Pro 64-bit. I have finally got The latest version of Firefox to work. However, if I shut it down I cannot access it unless I restart my computer. I had this problem a couple of years ago with an older version of Firefox. This caused me to migrate to Chrome. I recently came back to Firefox because it would restart. Now with Windows 10 I am back to having to restart as Chrome will not function and I don't like Edge. What do I have to do to resolve this issue?

I have recently upgraded from Windows 7 Pro 64-bit to Windows 10 Pro 64-bit. I have finally got The latest version of Firefox to work. However, if I shut it down I cannot access it unless I restart my computer. I had this problem a couple of years ago with an older version of Firefox. This caused me to migrate to Chrome. I recently came back to Firefox because it would restart. Now with Windows 10 I am back to having to restart as Chrome will not function and I don't like Edge. What do I have to do to resolve this issue?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

See also:

If you use "Clear history when Firefox closes" to clear Cookies then exclude the cookies and instead let the cookies expire when Firefox is closed to make them session cookies.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Keep until: "I close Firefox"
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Do you get an error message when you try to restart Firefox? For example:

"Firefox is already running but is not responding" error - How to fix

Note: If the Windows 10 Task Manager is like the one in Windows 8.1, firefox.exe appears on a new tab called Details instead of the tab called Processes

Okulungisiwe ngu jscher2000 - Support Volunteer