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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox freezes, crashes, "plugin container" crashes, screen turns black in areas

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  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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Ever since we got a new hard drive Firefox is not working well at all. The screen will turn black in places sometimes, sometimes I can't see pictures, and it freezes a lot. It will become not-responding and then inform me that the plugin container has crashed. I also get have issues with scripts not completing.

Ever since we got a new hard drive Firefox is not working well at all. The screen will turn black in places sometimes, sometimes I can't see pictures, and it freezes a lot. It will become not-responding and then inform me that the plugin container has crashed. I also get have issues with scripts not completing.

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: