Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I update my unknown plugins ?

  • 2 uphendule
  • 1 inale nkinga
  • Igcine ukuphendulwa ngu FredMcD

more options

Please can someone tell me how to update an unknown plugin, I have 6 and all it says next to it is research. I am clueless as to know what to do as when I click research I am left with pages of options and don't know what to click. I am trying to update these unknown plugins because I have spent months trying to fix Mozilla freezing when scrolling down a page. I have even gone so far as to pay a computer technician to fix it, but even he didn't know what the problem was and gave up in the end. I have refreshed Mozilla losing all my bookmarks in the process and disabled my plugins but neither has worked, so if anyone out there can help I would most appreciate it. Thank you.

All Replies (2)

more options

Unfortunately we don't know what the plugins are unless you tell us.

I don't think that is causing your freezing however, but there are some things we can do here to see if it helps:

Run through the steps in these articles, and let me know if you still have trouble.

more options

Those listed as Unknown are not listed in the testers database.

Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to {web link}