I keep getting a pop-up box, says "enter your network P/W" and the user name & P/W slots are filled in -- but when I click "accept" it doesn't accept and the P
and the pop-up box re-appears again. I don't recall what P/W I set up years ago.
and the pop-up box re-appears again. I don't recall what P/W I set up years ago.
All Replies (2)
Look at the top right of the message box. What does it say?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites.
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords