Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 2 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu jlovejoy

more options

Firefox crashes each time it is opened. The crash is immediate, after the home page opens. I am unable to get onto the page in any manner, even in safe mode. I have deleted and reloaded the browser, and updated all plugins. The last reported crash ID was- Crash ID: bp-a018c617-60ac-43d8-9389-f7abd2150301. Can you provide any assistance to resolve this issue. Thanks.

Firefox crashes each time it is opened. The crash is immediate, after the home page opens. I am unable to get onto the page in any manner, even in safe mode. I have deleted and reloaded the browser, and updated all plugins. The last reported crash ID was- Crash ID: bp-a018c617-60ac-43d8-9389-f7abd2150301. Can you provide any assistance to resolve this issue. Thanks.

All Replies (2)

more options

You can check for corrupted and duplicate fonts and other font issues:

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

more options

Already have been to the lab, couldn't find a font problem. Have tried to start firefox in safe mode, still crashes immediately after start page is open.