Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird refuses to load my profile.

  • 3 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu user01229325

more options

Hello,

For no obvious reason, TB 31.1.2 under Ubuntu 12.04 refuses to load my profile on startup. Instead, it invites me to create a new account. No folders or accounts are loaded.

My ~/.thunderbird/profile.ini folder shows:

[General] StartWithLastProfile=0

[Profile0] Name=Default User IsRelative=1 Path=glvz4zpg.default Default=1

The glvz4zpg.default folder is located under ~/.thunderbird and contains all mail and account details.

I have used from the command line thunderbird -profilemanager and played around with new accounts and suchlike without success.

However, it does load my address book and extensions (e.g. Send later). For whatever reason no folders or accounts are created.

Any suggestions? Thanks!

Hello, For no obvious reason, TB 31.1.2 under Ubuntu 12.04 refuses to load my profile on startup. Instead, it invites me to create a new account. No folders or accounts are loaded. My ~/.thunderbird/profile.ini folder shows: [General] StartWithLastProfile=0 [Profile0] Name=Default User IsRelative=1 Path=glvz4zpg.default Default=1 The glvz4zpg.default folder is located under ~/.thunderbird and contains all mail and account details. I have used from the command line thunderbird -profilemanager and played around with new accounts and suchlike without success. However, it does load my address book and extensions (e.g. Send later). For whatever reason no folders or accounts are created. Any suggestions? Thanks!

Okulungisiwe ngu blobby_man

All Replies (3)

more options
more options

You are my hero.

The link worked. My problem was that prefs.js had been corrupted.

Thankfully, I had backed up TB a few months ago so just used that prefs.js.