最新解答

• wrong translation on the page "Начало"

  ''Zzz-iv [[#question-1237015|said]]'' wron translation on the page "Начало" - there have to be "1-4 строки"(strings) instead wrong "1-4 столбца" (columns) in the starting page…

• I'd like to start a Sheng Language localization for Firefox for Android

  What TyDraniu said is correct - and you can also subscribe to this mailing list and introduce yourself and your project idea: https://groups.google.com/forum/#!forum/mozilla.dev.l…

• Firefox 57 on Windows 7 freezes when interacting with any toolbar button

  Hey there! Glad to hear you've found a solution that makes sense in this context - I hope your domain administrators can help you use Firefox (and other software) more efficien…

• The new FireFox (version 57.0 64-bit) really sucks. Anyone know how to go back?

  Hi there, I'm sorry to hear you're running into issues while using the latest version of Firefox. If you want to use an older version, please refer to these instructions on …

• Since you updated my firefox a couple of days ago it is running slower and crashing. Why do companies feel it is necessary to fix something that wasn't broken?

  Hi there, I'm sorry to hear that you're running into issue using Firefox. There are a couple of things you can try to solve the problem: 1. Running Firefox in Safe Mode: htt…

• Firefox was my prefered browser, worked fine until new update. Now it is terrible and won't work properly. All other programs on my computer run fine. ??? HEL

  Hi there, I'm sorry to hear that you're running into issue using Firefox. There are a couple of things you can try to solve the problem: 1. Running Firefox in Safe Mode: htt…

• After this new firefox update youtube has been inbelievably slow, what do i do this is unbearable

  Hi there! Thank you for using Firefox. Sorry to hear you're experiencing issues with the latest version. One thing I can definitely recommend trying out is refreshing Firefo…

• FF Quantum is totally frozen

  Hi there! Sorry to hear you're running into issues using the latest version of Firefox. If you want to go back to using an older version, you can find the instructions for doin…

• The upgrade has to be a scam, it is slower than ever !

  I invited SandyBetts to a screen sharing session, and I'll give an update here once we are done.

• The upgrade has to be a scam, it is slower than ever !

  Hi there! Sorry to hear you're running into issues using the latest version of Firefox. If you want to go back to using an older version, you can find the instructions for doin…

• I updated to the latest version of Firefox; Quantam and it is absolutely lousy; slow; and unusable; what is the problem?

  Hi there! Sorry to hear you're running into issues using the latest version of Firefox. If you want to get back to using an older version, you can find the instructions for doi…

• how do i get split screen capability back with firefox

  Hi there! If it's still not working, I would be very grateful if you could help us make Firefox work better by filing a bug and providing as much information as you can. You…

• bookmark toolbar icon, text size?

  Hi there! I understand this may not be ideal for you. Have you tried using the '''Density''' setting in the '''Customize''' window? You can find instructions on getting to the …

• Firefox 57 on Windows 7 freezes when interacting with any toolbar button

  We are continuously gathering information about technical issues people face and forward them to developers - so, after a while, your issue will be collated with others (possibly …

• Mozilla Starting on its own when starting games.

  OK, that's useful information. The games you start - are they in the browser (for example on Facebook or another site that offers online games in the browser) or are they separ…

• Select only some languages in abcTipu 2.0

  Hi there! Ah, apologies, I should have mentioned that. Please rate the add-on using the stars and then a window should pop up, asking for more information regarding your review…

• Problem launching Firefox 57 by clicking on links on Wire Messenger

  Hey! I am not an expert in multiple profile use, but this could be a good lead. Are you using any profiles? If not, could you try and experiment with creating a new prof…

• How to fix a hang without restarting

  Hi there! Sorry to hear you're running into issues using Firefox. After you stop all the running Firefox processes in the Task Manager, can you try starting Firefox in Safe…

• pdf attachments converted to Drive?

  Hi there! Thank you for using Firefox! This looks to me like an internal Gmail/Google Docs setting popping up to make sure you allow access to people you share the document…

• After upgrade to Quantum, Firefox not playing some old videos on Youtube

  Hi there! Sorry to hear you're experiencing issues using the new version I checked out the video you mentioned and it worked fine here: https://screenshots.firefox.com/BDq25…

• Duplicate a shortcut button in toolbar ?

  Hi there! To the best of my knowledge, this is not possible in the standard version of Firefox. An add-on could offer that functionality for specific buttons, so take a look he…

• brak pól tekstowych-> text is missing in pages

  Hi there! Sorry to hear you're experiencing problems with the new version. Can you please try refreshing your installation by following the instructions on this page: https:…

• i dont like new version of moxilla, how to get back the old one?

  Hi there! You can find the instructions on how to install an older version here: https://support.mozilla.org/en-US/kb/install-older-version-of-firefox

• Select only some languages in abcTipu 2.0

  Hi there! Sorry to hear you're experiencing issues with the add-on. I would suggest contacting the developer (Aaron Irvine) - he seems to be quite active and responsive in the …

• Mozilla Starting on its own when starting games.

  Hi there! Sounds unusual, indeed. Does it always happen with the same game or with different games?

• Can I still access my gmail after making firefox my default browser

  Hi there! Yes, you should be able to use any email service on the web (like Gmail or any other email provider) in Firefox and in other browsers in the same way. Just make su…

• How do I revert to my previous Firefox version? I don't like this one.

  Hi there, Sorry to hear you are not happy with the current version. Please find the instructions on how to downgrade to an older version on this page: https://support.mozilla.o…

• How can I have the appearance of 56.0 with the "so called" speed of 57.0 new tabs suck!

  Hi there, Sorry to hear you are not happy with the current version. Please find the instructions on how to downgrade to an older version on this page: https://support.mozilla.o…

• Firefox 57 on Windows 7 freezes when interacting with any toolbar button

  OK, thank you for the additional details, that's very helpful! At the moment, I have no additional questions - or solutions, for that matter. You have tried to troubleshoot thi…

• Problem launching Firefox 57 by clicking on links on Wire Messenger

  Thank you for sharing all this information! At this moment, I know about the solution as much as you do, unfortunately - and you're way ahead of me in the investigation. We …

• How can I restore speed dial? It disapeared after the last update and I need some sites I had saved there.

  Hi again! Sure, you can find the information about installing an older version of Firefox here: https://support.mozilla.org/en-US/kb/install-older-version-of-firefox I hope …

• It is strange, they released Quantum update, but very important "old" feature like Master Password+ is not still supported? I think they must update asap.

  ''Markus11 [[#answer-1032010|said]]'' ''vesper [[#answer-1030891|said]]'' Hi there! Please note that Master Password+ was not developed by Mozilla (https://addons.mozilla…

• How can I make the fonts bolder in tabs and menus in Firefox?

  Hi there! Have you tried using Windows system settings for displaying applications? One of the (many) pages online with suggestions regarding this can be found here: https://ww…

• It is strange, they released Quantum update, but very important "old" feature like Master Password+ is not still supported? I think they must update asap.

  Hi there! Please note that Master Password+ was not developed by Mozilla (https://addons.mozilla.org/en-US/firefox/addon/master-password/) - this add-on will become available a…

• I am so upset today, Firefox has been changed,Now I can't resume previous session, this is such a waste of time and I'm so upset

  Hi there, Sorry to hear you're running into issues while using the latest version of Firefox. The tabs from your previous browsing session should be easily restored when usi…

• Profile management

  Hi there! You can manage your profiles "out of the box" using the built-in Profile Manager: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profi…

• I'm not leaving Firefox... but I'm packing my bags.

  Hey there! Sorry to hear you're running into problems using the latest version of Firefox. [https://support.mozilla.org/en-US/kb/firefox-add-technology-modernizing With the rec…

• Firefox 57 on Windows 7 freezes when interacting with any toolbar button

  Hi there! Sorry to hear you're running into problems. Do you have similar problems using other browsers or other types of programs on your computer? [https://support.mozi…

• How can I restore speed dial? It disapeared after the last update and I need some sites I had saved there.

  Hey there! I assume you're talking about having used this add-on: https://addons.mozilla.org/en-US/firefox/addon/speed-dial/ [https://support.mozilla.org/en-US/kb/firefox-ad…

• Will scrolling through tabs using the mouse wheel be implemented?

  Hi there! [https://support.mozilla.org/en-US/kb/firefox-add-technology-modernizing With the update to Firefox Quantum, some add-ons may have stopped working]. The best way t…

• Firefox 57 window shrinks to zero after start, programm stay activ, window - closed, reinstalaltion don't help

  Hey there! Sorry to hear you're running into problems. Can you try this solution: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings ? Just c…

• Website doesn't display of clicking on link

  Same here - I tested clicking links on the official Pinterest account (does not require an account/login): https://www.pinterest.com/pinterest/pinstudio/ Additional clue: worke…

• Hi. URGENT. After an automatic firefox update, this morning, Session Manager 0.8.1.13 was disabled. How do I recover the session data?

  Hi there, It looks like Session Manager (the add-on version) is no longer compatible with the latest version of Firefox: https://addons.mozilla.org/en-us/firefox/addon/session-…

• How to set a password for opening the browser?

  Hello there! It sounds like you were using an extension (that may have become outdated with the new update) or a system setting to unlock Firefox before fully opening and this …

• Problem launching Firefox 57 by clicking on links on Wire Messenger

  Thank you for posting here (and on the Wire forums, too). While I have no immediate answer, I have a question that could help narrow down the reason: have you tried opening lin…

• How to auto reload the unclosed tabs in the last time when open the Firefox Quantum every time like previous version?

  Hi there, From your description it sounds like you want to have a list of tabs from your previous session displayed when you open Firefox. Have you seen this page: https://supp…

• bookmark toolbar icon, text size?

  While I am not an expert with about:config, you can do it in Windows for all the applications: http://www.howto-connect.com/change-icons-and-text-size-on-windows-10/ Thank you …

• how do i get split screen capability back with firefox

  I just tested this with 57/Win 10 on a laptop and it works fine. Using the Windows key + cursor keys should move/snap your Firefox window accordingly. Do you know if you have a…

• Changing tabs colors in F57

  Hi animaniac, Are you using any custom visual theme in your operating system? Perhaps that may be having an effect on your colour scheme. Regardless of that, you should be a…

• Fix Black Background!

  ''MaureenJordan [[#answer-1027833|said]]'' Will me bookmarks be saved? I think they will; I accessed them once before recently when something untoward happened. I recently rebu…

• I dont like the new firefox upgrade, I would like to go back to the previous version

  Hi there, JosephU! Please take a look at this page for a possible solution to your issue: https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Thank you for…

• Description for Firefox in Google Play

  Hi everyone, Since this is a support forum for issues with Firefox itself (not the l10n of marketing content for it), I am going to close and remove this thread from this part …

• not getting profile update mail

  Hi there, I guess we can assume this issue is resolved, since the email came through eventually? Thanks for confirming.

• NOWA KARTA

  Hej, Wygląda na to, że przypadkowo zainstalowane searchinme zmieniło ustawienia Firefoksa. Zalecam przejrzenie ostatnio zainstalowanych programów i usunięcie podejrzanie wygląd…

• Macedonian, what is this?

  Hello George, Just like Philipp said above, when we want to make Firefox useful to everyone, we don't look at borders, flags, history or politics - we look at the languages peo…

• Po włączeniu firefoxa wyskakuje karta opcji. Co zrobić by nie wyskakiwała?

  ''bart_pol [[#answer-853979|said]]'' Witam. Pomogła druga opcja. Ale jeżeli chcę inną stronę startową, np google.pl? Cieszę się, że zadziałało ;-) [https://support.mozill…

• Po włączeniu firefoxa wyskakuje karta opcji. Co zrobić by nie wyskakiwała?

  Hej bart_pol, Czy możesz sprawdzić swoje ustawienia otwierania kart podczas uruchamiania Firefoksa? Więcej na ten temat znajdziesz tutaj: https://support.mozilla.org/pl/kb/odtw…

• Is there Bulgarian language interface for Firefox for Android and how to find/download/install it? It is the only reason I don't use firefox for android yet.

  Hello, mihtheartist As far as I know, [https://wiki.mozilla.org/L10n:Teams:bg the Bulgarian l10n team does not have an active project for Firefox for Android], so chances are t…

• How do I change my user ID?

  Hi Dave, Your username is now "dit00". Thanks for your patience & have a good end of the year!

• There's a mistake in russian text, which appears in the home page.

  [https://bugzilla.mozilla.org/show_bug.cgi?id=1224164 Bug filed here] - once again, thank you for reporting this and confirming it's an issue!

• There's a mistake in russian text, which appears in the home page.

  Thank you for reporting this issue, SallySL! I contacted our Russian localizers about this, and asked them to escalate if necessary.

• why I'm recieving emails with Mozilla files to review from notifications@support.mozilla.org and then I'm not aloud to work on that?

  Hello! Thanks for writing about this here. Also, thanks to Andrew for informing me about it. [https://bugzilla.mozilla.org/show_bug.cgi?id=1058731 It is a bug that has been rep…

• how to get involved in the arabic localization??

  Hello, msadek! Great to hear from you. I sent you a private message with more details. Let's talk more about this via private messages. Cheers, Michał

• jak zablokować/zmienić adres nowej karty (nie nowej strony)

  Nie ma za co - odpozdrawiam i polecam się na przyszłość :)

• jak zablokować/zmienić adres nowej karty (nie nowej strony)

  ''kasiaf [[#question-1066192|said]]'' Po otwarciu Mozilli wybór strony startowej jest prosty - jak zmienić adres strony nowej karty gdyż w "opcjach" nie mogę tego znaleźć. …

• Urdu language for firefox OS

  Hi M Fahad Irshad, Please get in touch with the Urdu localizer group: https://wiki.mozilla.org/L10n:Teams:ur Cheers, Michał

• I'm getting Error Pop-ups that also say "Application not found"

  Hi daisyducko, Can you describe what type of error you receive when you try to open Twitter or People Magazine? Does the window say "Application not found" at that moment or is…

• FF went from rapid fire to molasses: took three minutes for this one page to open

  Hi rprickett, That does not sound good at all, indeed. I will suggest a slightly extreme solution, but it should solve your problem: The Refresh feature (called "Reset" in o…

• Can your new Hello send a qr code as well as a link please ?

  Hi shahidhafiz! Great to hear you like Hello :-) If you want to suggest a feature, please use [https://input.mozilla.org/en-US/feedback/firefox this feedback link] or [https://…

• New firefox doesn't automatically sign me out from yahoo when closed

  Hello lascetic, I think you could try reviewing your settings in the [[Password manager - Remember, delete and change saved passwords in Firefox|Password Manager]] and the [[Pe…

• virus/malware pop ups

  Hello ehank, Have you tried [http://support.apple.com/en-us/HT203987 following these instructions?] Let us know how it goes.

• Only 3 of my bookmarks show in Library. No folders show up either. I have tried everything.

  Hi siriusalw, Can you share a screenshot of what shows up on your toolbar when you [https://support.mozilla.org/en-US/kb/bookmarks-toolbar-display-favorite-websites#w_show-or-h…

• Stopped predicting usual address

  [Admin note: I've moved this to "Firefox", please let us know if you actually mean "Thunderbird", vivcalaghan :-)]

• The system font used by Firefox has become some graffiti type font like on the favorites bar and url box. How do I fix that?

  Hi sarastan, Hello, In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create …

• Why when clicking update for add on I am taken to https://blocklist.addons.mozilla.org/en-US/firefox/blocked/p156?

  ''fishjo [[#question-1041541|said]]'' I start on "Add in manager page" and click "update now" and for every add on I am taken to page like this, https://blocklist.addons.mozill…

• cannot use scroll wheel with Google Calendar. Works with IE so not a Google problem.

  Thanks for all the additional information and your patience :-) A bug has been filed with the FF developers and we'll inform you of any updates regarding the issue.

• cannot use scroll wheel with Google Calendar. Works with IE so not a Google problem.

  Hi everyone, For now, there's no clear indication what could be causing this issue, so thank you for your patience while we try to figure out what's going on. We'll escalate…

• flash player install hangs @ 95%

  Hi jonesy2456, Have you tried resetting your Firefox to the default state? This can fix a lot of unusual problems: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix…

• Composing Tweets Refreshes the Page

  Hi Rob, I assume you use the Twitter website, and not some external web client (e.g. Tweetdeck)? I just tried to reproduce your issue in the latest version of FF (32.0.3), a…

• How do I delete an invalid address from the automatic dropdown?

  Hi Mike, What email service are you using to contact your friend? It seems the best way will be to remove the bad address from the contact book you have there. Cheers, anot…

• Password Bank has found that Firefox was uninstalled from this computer

  Hi there! It seems a similar problem has been reported already in the past, for example here: https://support.mozilla.org/en-US/questions/954186 Chances are that you have ad…