Firefox 技術支援討論區

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System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0

No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 pages the windows at the same time, which is illogical. I deleted firstly my: sessionstore.jsonlz4 logins.json to no avail.

Then I tried to open MFF through elevated CMD with the command: C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode Again, 2 windows pop crashing immediately.

I do not understand why all of the sudden, it tries to open 2 different instances at once. This makes no sense. I am out of ideas, having tried many an option found on Google, but which none give me a solution.

If anyone has an idea, I would be quite darn thankful. This MSEdge crap that I need to use now is not quite my thing.

Thank you. Ke'Ylan

Is there a main location where Firefox extensions (like Forecastfox) keep their settings? If so, or if you happen to know where Forecastfox in particular keeps its settings, I could use some help locating this folder. I have a settings file I could put in there to overcome some difficulties that the folks at Mozillazine can't seem to help with. (https://forums.mozillazine.org/viewtopic.php?f=48&t=2913287&p=14963740#p14963740). The folder I have is named Forecastfox.2023.04.22.21.11.51.txt

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacted Etsy and they said it was a browser issue. Besides turning the VPN off when I want to connect is there a fix?

There is no gear icon when I open a new tab. and my thumbnails are missing. Tried the solution here Right clicking does not give the option to restore defaults. value of browser.newtabpage.enabled is true. changing it to false did not change anything, neither did changing it back again.

I want Firefox on my action (button press or keyboard shortcut) run shell script or program of my choice and giving it as parameter the url of the actual web page I'm seeing.

Is it even possible?

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the button, instead of opening link in new tab.

The problem begun Friday 29 September after I updated from previous esr-version (think it was 102.-something). I have tested on my old Windows 7 PC, and it worked fine before update, but same problem after updating to 115.

I have verified that about:config browser.tabs.opentabfor.middleclick = true.

One example from a free site: https://sok.riksarkivet.se/scb-fodda-vigda-doda?Forsamling=huddinge&Lan=0&DatumFran=1880&DatumTill=1890&Dokument=F%C3%B6delse The green button with text "Bild" is the problem.

Just fund that the green "Bild"-buttons on other pages on same site works just as before: https://sok.riksarkivet.se/?postid=Arkis+eef4e56e-60a2-4221-9c36-8a7a68280d28&tab=post&flik=1&s=Balder

Best regards Sven Jönsson, Sweden

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

After installing version 118, Firefox does not automatically explain the pages.I have to go out in the settings and choose the language of the translation every time. The problem occurs after the browser is synchronized. MX Linux system.

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

I was set up, in myuserchrome.css, to hide my pinned tabs on the tab bar, allowing them to still be available in the "List all tabs" menu, see first image

.tabbrowser-tab[pinned="true"] { display: none !important;}

All of a sudden, it reverted back

That first image, with the hidden tabs, is actually from Librewolf, with has the identical setting.

i cannot get the mic and camera to show in firefox any and chromebook versions including full desktop version linux, all settings enabled firefox.

on option in sttings , let website ask to use camera or mic,  hello id like voice search and vid conf but i cant enable it, works fine on mobile phone. so the user cannot use his computer in those 2 features unless a website requests it, what a stupid setting really

我原来有一个mozilla账户，于 ⁨8/27/2022⁩注册，邮箱是934101587@qq.com,我9/30/2023想在firefox android登录这个账户，用934101587@qq.com，但是却注册了一个新的账户，无法登录我原来的账户，我现在的诉求是，恢复我原来的旧帐户，不需要新账户

"I used to have a Mozilla account, registered on August 27, 2022, with the email address 934101587@qq.com. On September 30, 2023, I tried to log in to this account on Firefox Android using 934101587@qq.com, but inadvertently created a new account. I am unable to access my original account. My current request is to recover my old account; I do not need the new account."

Hello,

On my firefox browser the Duo Security website keeps looping and not letting me login. I have tried private window and also have tried to install firefox again. The Duo security website is able to load on other browsers like Chrome and Edge without any issues. I also deleted the appdata and app profile and it is still not functioning. Any other recommendations that I can try?

Website is: https://api-263d2dfd.duosecurity.com/frame/frameless/v3/auth?sid=frameless-0e4e2d68-a138-4a07-8ad9-d7aae0f9fe5d&tx=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzUxMiJ9.eyJkdW9fdW5hbWUiOiJzcGlrZXAiLCJzY29wZSI6Im9wZW5pZCIsInJlc3BvbnNlX3R5cGUiOiJjb2RlIiwicmVkaXJlY3RfdXJpIjoiaHR0cHM6XC9cL3NoaWJib2xldGguYXJpem9uYS5lZHVcL2lkcFwvcHJvZmlsZVwvQXV0aG5cL0R1b1wvMkZBXC9kdW8tY2FsbGJhY2siLCJzdGF0ZSI6IjVlMDNmOGM5OTcxM2MxZDdhYzRkNjlkMzZlYTAxYTU4LjY1MzM3MzMyIiwiZXhwIjoxNjk1OTU5NzU0LCJjbGllbnRfaWQiOiJESURLMkhSNEdGMTVJWUhMNEQ3VCJ9.wnLBrsdlaHjvudLT9w6rcD43QyQurgYR0UGIHYg2BXqP8TqNiFP5PN1C3l8jtYgA37LHrGbP6YvOYlY1MMOpYw

Thank you,

After upgrade to Firefox ESR 115.3, receive pop-ups of "Alert - Please authenticate to the token "ActivID ActiveClient 1". How to do so depends on the token (for example, using a fingerprint reader or entering a code with a keypad)." Firefox ESR 115.3 is installed on Windows 10 (22H2). ActiveClient 7.1.0 is used with SCR33x USB Smart Card Reader and US Government issued CAC (Smartcard) for authentication to different web sites. Some authentication actions complete by merely clicking OK on the pop-up alert. However, at least one web site (a tenable.sc site using authentication integrated with Active Directory) fails to authenticate and displays a Sign In requesting Username and Password. The only way to complete login (passwords are not permitted and smartcard authentication is required): In Privacy & Security > Certificate Manager > Authentications Decisions + delete the listing of the host name for the tenable.sc server. Close Firefox browser. Open Firefox browser and select the tenable.sc web site (it is an internal URL). Acknowledge the pop-up. A dialog box is displayed to select the certificate from the Smartcard. Authentication is successful and site is usable for that session; however, after browser is closed, inability to authenticate with SmartCard with future sessions unless the host name is deleted from the the Authentication Decisions. The SmartCard Reader is loaded in Privacy & Security Device Manager as ActivCard7.1 using the acpkcs211.dll from HID Global. Prior to upgrade to Firefox ESR 115.3 (from ESR 102.15); the pop-up did not appear for any of the CAC enabled web sites and login to the tenable.sc server correctly used to the smartcard certificate without requiring deletion of the hostname from authentication decisions.

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

I have been using the Walgreens web site to manage my many prescriptions without problems. Now, most of the Walgreens web site still works but the two menu options that need to display my personal prescription details fail with the display "Sorry, an unexpected error occurred. Please try again later." I initially thought that a Walgreens update might be in progress so just waited. Walgreens support gave me the same answer that there was probably web site maintenance in progress. After 4 days of the same problem and answer, I ported enough information to login in to Walgreens with the Microsoft Edge browser and access to my prescription information worked without a problem. I believe this problem with Firefox started around the time I updated to 117.0.1 but I might not have this perfectly correct. I was just notified to update to 118.0 and did so. Firefox access still fails and Edge access still works. Thanks for any help you can provide. Windows 10