Firefox 技術支援討論區

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

Hello!

I often share my screen in video conferences. It works pretty well except I try to share a window of a Microsoft-Store-app.

The windows of these apps just don't appear in the drop down menu where I can choose the window I want to share. This affects also the Microsoft Store itself and the Windows settings-app.

I have no problem sharing these windows in Google Chrome.

If anybody has an idea how to fix this, I would be very happy! Thanks!

I use Firefox 85.0.2 on Win 10 64 Bit Home on a Dell desktop PC.

After a phone repair, I had to sign in to my Firefox account. It wanted my 2FA code but these had gone from my Google Authenticator app. So I witched of Firefox 2FA on my computer, and signed into my Firefox account on my phone. Then I wanted to re-enable 2FA. But after scanning the QR code in the authenticator app, the Firefox 2FA screen would not accept the code generated by the app. I have tried this with Google Authenticator and Authy. Same problem.

Hello , i have some issues with the firefox . When i want to watch twitch or youtube or any media i get this error : " This video is either unavailable or not supported in this browser. (Error #4000) " The problem came when i updated my windows today . I watched the other browsers like Edge or Chrome and they can play twitch and youtube. Twitch app is still working in my computer. Idk what am i need to do . Update : I can't play live streams on youtube.

good afternoon, tell me is it possible to enable full video buffering in the browser? I have a slow internet and to watch movies I need to lower the quality otherwise the video is interrupted. if it was possible to fully load the video into the buffer, then I could pause and wait a little while watching the movie without problems. tell me how to enable full buffering in your browser? thanks in advance .

Why have I TWO fake book ID's ,both using the same email address, 1 as an Admin on several pages, the other as a nameless pleb? I'm not surpriosed pepole are leaving those fake buk CUNTS in their droves.....the information I get for the same page differs too, one claiming it was set up in 2018, the other in 2014

and of course , being the fake book motherfucking bastards, the entire site is run by algorithms, so there are no PEOPLE there to solve an issue like this

Hello Firefox community. I have used Firefox for more than 10 years. In the past few weeks Firefox has become almost unusable. My mouse movement freezes 40 to 50% of the time. When I use the scroll wheel to scroll down, half the time it scrolls up. I have refreshed Firefox but after a short period of time (10 minutes?) the same problem recur. So I have started using Edge on my other monitor and I have not had the same problems. I really liked Firefox, but I cannot deal with the freezes. If anyone has had similar issues, let me know if you have found a solution. Thank you.

Since Firefox updated when I try to go to AOL I get this message: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (aol) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

When I click to autofill a web site box asking for my email address, it displays my personal address plus personal addresses I mistyped. How do I delete the mistyped addresses?

I have purchased a new pc. I used Firefox as my principle browser on my previous pc. In transferring data from my previous pc to this new pc none of my firefox favorites were transferred. I asked for help from microsoft and the technician tried to help. He asked for my firefox account password. I do not recall having one. His belief was that unless I had an account with Firefox I would not be able to restore those previously save bookmarks. Please advise as to whether that conclusion is correct.

I have purchased a new pc. I used Firefox as my principle browser on my previous pc. In transferring data from my previous pc to this new pc none of my firefox favorites were transferred. I asked for help from microsoft and the technician tried to help. He asked for my firefox account password. I do not recall having one. His belief was that unless I had an account with Firefox I would not be able to restore those previously save bookmarks. Please advise as to whether that conclusion is correct.

Publix in Florida is distributing Covid vaccines using this website: https://www.publix.com/covid-vaccine/booknow

The site refreshes every minute and it is suggested you not manually refresh. If there are appointments available, it changes to display a couple of buttons "Wait" and "Book Now".

Microsoft Edge displays the buttons on the time that they advertise appointments will be available. Firefox does NOT change - it seems to ignore the auto-refresh. You have to stop it (kill it completely) and restart.

I had been relying on Firefox and never got through. Being old, I started an Edge window as backup - just in case - and got my Appointment using EDGE.

This problem almost cost me a VACCINE APPOINTMENT!!!!

When I try to load gmail on Firefox I am taken to a page that wants to know if I really want to load the html version of gmail or do I want to be taken to the newest version. When selected, the last option does not work at all. Gmail works perfectly on other browsers, just not on Firefox. I have cleared my caches, cookies, and even passwords for gmail. I have made sure my Firefox version is current, rebooted my computer, and done anything else I can think of to clear this problem but nothing helps. I have not noticed this problem with any sites other than gmail. Fortunately, I am able to access my gmail accounts on Safari with no problem but I prefer to use Firefox. Attached is a screen shot of the image I find when loading the gmail.

I've been using this for years.https://userstyles.org/styles/79634/google-custom-background-16-images-or-your-own It suddenly stopped working. I've tried everything and nothing seems to work. Any help would be greatly appreciated.

Hello,

The login of my client's website has stopped working with firefox. We are using WordPress, we don't have any problems in the past, but now suddenly it stops working with Firefox.

Trying to debug the problem, I figured out it's something related to cookies. If you try in incognito mode, it just works fine, and you can log in/out as many times as you want and it just works. I was trying to delete cookies too, and sometimes it logs in again, but when I log out, I cannot log in back in.

I'm also seeing other threads in the forum of people having problems logging in to different websites, so I guess is all related. https://support.mozilla.org/en-US/questions/1325386 https://support.mozilla.org/en-US/questions/1325376

Thanks,