顯示下列標籤的問題: 顯示所有問題
  • 封存

Firefox will not correctly fullscreen videos first try.

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fix… (閱讀更多)

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fixed for as long as firefox is still open. if I close firefox and open again it does the same thing. See screenshot for problem.

keglupton 於 2 年前 詢問

Dropa 最近回覆於 2 年前

  • 封存

more and more websites not working on Firefox

Hi I am finding it near impossible to use Firefox at the moment, I can no longer successfully log on to my First Direct page page, My Royal Mail OBA page, I couldn't ge… (閱讀更多)

Hi

I am finding it near impossible to use Firefox at the moment, I can no longer successfully log on to my First Direct page page, My Royal Mail OBA page, I couldn't get the Virgin media chat link to load from firefox the other day, this is just to name a few. I can do all these tasks on other browsers, just not on Firefox, I am at the point of totally giving up on using Firefox and unistalling it. I have tried clearing cookies and cache and it did nothing to resolve these issues.

I have no idea what is going on but I am finding that the list of websites that I can no longer use on firefox just grows and grows. Any advice?

I use firefox 108.0.2 (64-bit) and MacBook Air (Retina, 13-inch, 2020) on MacOS Monterey.

Thanks Louise

moomingurl 於 2 年前 詢問

cor-el 最近回覆於 2 年前

  • 封存

Firefox crashes when printing to PDF

Firefox keeps freezing and crashing when I try to Print to PDF. I had the same issue a few months ago and it was fixed by turning off hardware acceleration, but that isn'… (閱讀更多)

Firefox keeps freezing and crashing when I try to Print to PDF. I had the same issue a few months ago and it was fixed by turning off hardware acceleration, but that isn't working this time. Have tried: - Reinstalling firefox - In troubleshooting mode - problem is still there - Getting rid of all extensions and themes - Restarting computer - Turning off hardware acceleration

The only other change is my ESET Antivirus ran out on friday and I only updated it today - could there be something in that that's causing the crash? Don't know what else to try, but I need to save to PDF a lot for work and really don't want to have to switch to Chrome.

emdoubtfire 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

  • 封存

I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (閱讀更多)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

pooja.v.bhat98 於 1 年前 詢問

SupportGB 最近回覆於 1 年前

  • 封存

Firefox cannot connect to university network

Hi, I use Firefox on my laptop and attend a small university. The university utilizes Google's Gmail organizations to give us all .edu email addresses. There's also a "s… (閱讀更多)

Hi,

I use Firefox on my laptop and attend a small university. The university utilizes Google's Gmail organizations to give us all .edu email addresses. There's also a "single-sign-on" feature that you have to login through to access some other university sites, such as the Moodle page (course page).

Around 6 months ago Firefox was no longer to able to access the course page, Moodle. It was still able to access Gmail and other pages. Other browsers and other computers using Firefox could still access Moodle. The problem became more severe and Firefox on my laptop was no longer able to access any sites which needed to use my university Gmail account or any that utilized the single-sign-on feature. Again, other browsers and other computers on the same network running Firefox were able to access the sites no problem.

The error page I would receive on my laptop: "Error code: SEC_ERROR_PKCS11_GENERAL_ERROR"

At the same time this started to occur, I noticed on Microsoft Edge that the university sites would request a certificate from me when it hadn't previously. Unsure if that's related, but I tried resetting the certificate information in Firefox, the tried using all three certificates available and none worked.

I'm not sure what's changed, but now when I try to access any university page I simply get a "secure connection failed" message. All other browsers can access the page, and Firefox still works on other computers all on the same internet connection.

Not sure what do to at this point.

oneoflukes 於 1 年前 詢問

cor-el 最近回覆於 1 年前

  • 封存

new version runs ....poorly

The new version of Firefox runs very slowly, tabs take long time to load and is slowing down other operations on computer while waits for mouse to re-appear etc. Had down… (閱讀更多)

The new version of Firefox runs very slowly, tabs take long time to load and is slowing down other operations on computer while waits for mouse to re-appear etc. Had downloaded a previous version, then firefox automatically updated and back into sheet mode. Now your ridiculous download previous version page is very much less than helpful as just keeps trying to get you to load newest (crap/buggy) version. Uninstalled firefox and computer works well again. I've used firefox for long time, but will change to something else if cant access a download for previous version that allows better operation while wait for a perhaps better working newer version. Learned lesson with windows updates over the years, not gonna use your current version of firefox.

nwalker40 於 2 年前 詢問

nwalker40 最近回覆於 1 年前

  • 封存

Font Courier New is broken in automatic email signatures on Outlook Live website (owa)

For some reason my automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). I have been having this problem… (閱讀更多)

For some reason my automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). I have been having this problem for a while now (aka, not only after the last Firefox update), but it is intermittent.

I have already tried identifying whether the issue is in an extension or in Firefox itself, but without success. Whenever I restart Firefox in Troubleshoot mode, it solves the problem. But disabling all extensions and restarting Firefox does not. Restarting Firefox (not in Troubleshoot mode) sometimes solves the issue, as well as right after an update of the app; but not always. Starting Firefox after a computer restart usually brings the problem back. This problem also happens in my laptop (MacBookPro), so it is not restricted to this computer (macMini).

I would appreciate some help in identifying the culprit, so that I may contact the appropriate support team (if not Mozilla itself).

Tiago Pomella Lobo 於 2 年前 詢問

Tiago Pomella Lobo 最近回覆於 1 年前

  • 封存

Tabs keep crashing

After updating to v109, tabs just keep crashing. Tried a YT tip, entering 'about:config' changing "browser.tabs.remote.autostart" to 'false', but didn't work. Tried anoth… (閱讀更多)

After updating to v109, tabs just keep crashing. Tried a YT tip, entering 'about:config' changing "browser.tabs.remote.autostart" to 'false', but didn't work. Tried another tip, changing "sandbox.cubeb" to 'false' and "security.sandbox.content.level" to '0', but didn't work either. Out of ideas, so any help would be highly appreciated.

erikdsalvesen 於 1 年前 詢問

Paul 最近回覆於 1 年前

  • 封存

Add-ons vanished and now not showing as installed

Howdy A sequence of events: -Updated to firefox 109 -All sites started loading super slowly. Refresh didnt work. Reset didnt work. Troubleshoot/safe mode had the same is… (閱讀更多)

Howdy

A sequence of events: -Updated to firefox 109 -All sites started loading super slowly. Refresh didnt work. Reset didnt work. Troubleshoot/safe mode had the same issue. Full uninstall/reinstall didn't work. Pages taking in excess of 1 min to load, when Edge loads just fine -Tried to run firefox profiler to get a handle on what's going on. -Profiler crashes firefox after recording is ended -On restarting firefox all extensions and theme were missing from toolbar and the about:addons page -Go to reinstall them. Prior extensions (uBlock and Stylus) are apparently already installed??? -Remove addons, page now has option to install, and reinstall -Still not showing in about:addons or in the toolbar, but once again back to only having the option to remove -Install firefox nightly instead -Same problem -Attempt to reinstall theme. Same problem: apparently already installed, very much not present -Signed out to see if it was some funky problem with my account post-crash. Nope. Can't use extensions when I'm not signed in, either.

Windows 10 home 19044.2486. Happening on both regular firefox 109.0 and firefox nightly 111.0a1

alexiskjcooper 於 1 年前 詢問

Dropa 最近回覆於 1 年前

  • 已解決
  • 封存

Firefox will not open.

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now… (閱讀更多)

I've used Firefox sporadically for a couple of years. Last week it would not open. I refreshed, then uninstalled and reinstalled and it still won't open. What do I do now?

cmrexx 於 1 年前 詢問

cor-el 於 1 年前 解答

  • 封存

Ebay Login

I have a problem logging in to ebay, I put in my user name and it requests a password, I put in the password and it sends me a verify page either a code to Bettys phone… (閱讀更多)

I have a problem logging in to ebay,

I put in my user name and it requests a password,

I put in the password and it sends me a verify page either a code to Bettys phone or my email

address but the click on buttons dont appear to respond

even checking bettys phone or my email nothing arrives.

I there anything I can do to get around this?

Kind regards

Lawrence

tango-tools 於 2 年前 詢問

rwps 最近回覆於 1 年前

  • 封存

Google sourced content often fails to load

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent… (閱讀更多)

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent, but the most frequent failures are searches using either the address field or the dedicated search field - much of the time I just get a blank page, and at first it looks like it might be trying to load something, but after awhile the "X" abort icon changes to the reload icon, signaling that it thinks it is loaded or has given up. Success or failure seems to come in waves or phases, not completely random - immediately retrying will usually not work. If I can get to the Google home page by typing "google.com" directly (which has a much better batting average than searching in the address/search fields, although not always), I can search directly on the Google page without trouble for some mysterious reason (perhaps that fills the page using AJAX rather than reloading - I'm not sure). But then clicking on one of the results might not work, because that initially goes to a Google URL before redirecting to the requested page. I've resorted to extracting the page location from that redirection URL just to bypass Google.

Other Google services have problems, too. YouTube's home page usually loads outlines of videos, but sometimes it fails to fill in thumbnails and other details or does so VERY slowly. Occasionally even reCaptcha will fail to load when I'm trying to log into some site that uses it. And even when something appears to fully load and function (e.g. a couple Google Sheets I use daily), often the "stop loading this page" X and hourglass on the tab will remain, indicating that it thinks something is still loading (in that case, it seems to never time out - I either click the X or ignore it). All these types of failures started at the same time, so they seem to have a common cause.

I have not noticed any problems with sources that are not owned by Google. And Chrome and Edge have no problems at all. So apparently it's specifically Firefox and Google that are not getting along. I'm running Firefox 108.0.1 (in PortableApps, although located on my hard drive) on Windows 11.

These failures happen even if I start Firefox in troubleshooting mode (which proves it's not caused by an add-on) or open Google in a private window so that there are no cookies involved. Since Chrome works, I also tried using the User-Agent Switcher add-on to pretend I'm Chrome, but that also has no effect. I expected to see tons of other complaints about this on the web, but there have been surprisingly few, and the only suggestion that seemed relevant (and effective for some people) was to set "security.tls.enable_0rtt_data" to false, but that has not made any noticeable difference in my case.

I waited through a couple Firefox updates, hoping it would just get well, but I've lost patience. Are there any new ideas out there?

OsakaWebbie 於 2 年前 詢問

OsakaWebbie 最近回覆於 1 年前

  • 已解決
  • 封存

Firefox extremely slow on some sites

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on som… (閱讀更多)

Hi, I just replaced my SSD (Samsung 960EVO m.2 250Gb) for a larger/faster SSD (Samsung 980 m.2 1Tb) . I'm on Windows 10 and have 32Mb Ram. Firefox is now very slow on some websites (not all).

This example is typical and has occured on multiple sites. To test and compare, I copied the URL, created a new tab in Firefox, then Paste and Go. I timed this 3 times and each time was 30 seconds. I Pasted the same into Chrome and Edge and each time it was instant. https://savingschampion.co.uk/best-buys/personal/easy-access-accounts

On my previous SSD, there was never an issue of any lag on any site.

BBC.co.uk/news is fine, as are several other sites. Does anyone have any idea what's happening? This is making Firefox unworkable for me, so unless I can fix the issue, I will have to move permanently to Chrome or Edge. That would be a shame after many years with Firefox.

Thank you in advance.

glen24 於 2 年前 詢問

jonzn4SUSE 於 1 年前 解答

  • 封存

Context menu and tab bar unexpected behavior after last update (109.0, 64-bit)

After Firefox’s latest update (109.0 - 64-bit) I am experiencing several bugs. I’ve narrowed it down to two things: Context and dropdown menus do not appear, yet th… (閱讀更多)

After Firefox’s latest update (109.0 - 64-bit) I am experiencing several bugs.

I’ve narrowed it down to two things:

  • Context and dropdown menus do not appear, yet they are present (if I click where they would be the intended behavior happens). This happens for both the menu bar and the toolbar, as well as when doing right click in any website.
  • I cannot move tabs along the tab bar.

No extension is causing this since I have disabled all of them.

Is some else experiencing these or similar issues?

If these are not common problems, does anyone know what could be causing them and how to solve them?

Thanks in advance!

Baobab 於 1 年前 詢問

Baobab 最近回覆於 1 年前

  • 封存

Firefox keeps crashing / Failed to load critical module "resource://gre/modules/WebNavigation.jsm"

Hello everyone, I was here recently since nothing in Firefox wanted to load, but I fixed that by using old sessionstore.jsonlz4 so I guess that session was corrupted. Ne… (閱讀更多)

Hello everyone, I was here recently since nothing in Firefox wanted to load, but I fixed that by using old sessionstore.jsonlz4 so I guess that session was corrupted.

New problem: Everyday when I start my PC and Firefox it keeps crashing over and over until I use an old working sessionstore file again. So it seems that everytime Firefox tries to save my current session with nothing changed/ different from the backup it corrupts it and I have to use the old backup again - which obviously sucks since no matter what I open/ do today it will be "deleted" again tomorrow.

The only "interesting" thing the crash report shows is MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" but I will share the troubleshooting information below if that helps.

My only idea left is to save the most important tabs and wipe everything else off my Firefox to see if that helps - but if it doesnt then I have to restore my old session yet again and all progress is lost again no matter what I do.

Any ideas are appreciated especially since I didnt change anything relevant about my system or Firefox in recent times so I have no Idea where all of these problems come from all of a sudden.

JustLeon 於 1 年前 詢問

JustLeon 最近回覆於 1 年前

  • 封存

yahoo mail does not work

yahoo mail does not work, but does on Chrome. Also works on Firefox "private." I'm using Firefox 109.0. Yahoo Mail worked until a couple of days ago, but is unresponsive … (閱讀更多)

yahoo mail does not work, but does on Chrome. Also works on Firefox "private." I'm using Firefox 109.0. Yahoo Mail worked until a couple of days ago, but is unresponsive now. What to do?

I either need to get it fixed right away, or move to Chrome as my default browser. Please help.

mamutz1 於 1 年前 詢問

Dropa 最近回覆於 1 年前